Installing on new HP machine: Failed getting iso disk

Hi,
Tried installing on a new HP 260 G1 Desktop Mini with Intel i3, 4GB and 500GB hdd
http://h20195.www2.hp.com/v2/GetPDF.aspx/c04531791.pdf

Machines loads the DVD and gives error:

"Starting Fireware Installation
Failed getting ISO Disk
press y to reboot"

The DVD works on my HP Laptop and i´m presented with the SFOS installer.
The iso works on my VirtualBox installation.

Tried inserting new blank HDD. Same result.
Tried reburn ISO to CD. Same result. CD works on my HP laptop.
Tried different CD/DVD Rom (attatced to USB). Same resutl. Both CD/DVD-rom works on my HP Laptop.
Tried create bootable USB. Boots on my laptop. does not work on Mini Desktop.

Even tried changing most of the settings in BIOS, with same negative result.

UTM9 iso loads perfect.

Any idea?

0 Mike_H over 9 years ago

you tried downloading iso again? could be a single file in the iso that is corrupt. seen it before. not saying its your issue, just a thought
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0 mariusATthv over 9 years ago

Hi, yes I have tried 2nd download. I forgot to that in my previous post.
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0 Emile Belcourt over 9 years ago

Which version of the iso did you download, virtual or software? If it's working for VBox, it might be that you've downloaded the virtual installation not the software. Potentially might be your problem?
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0 mariusATthv over 9 years ago in reply to Emile Belcourt

Hi, I downloaded the software-ISO. Tried the same CD and USB on my laptop and it prompts to install SFOS, so I think it must be the correct one. And since my UTM9 iso loads fine on the HP desktop machine, I think its not an issue with the machine.
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0 Emile Belcourt over 9 years ago

Are you plugging the installer into the USB 3 or USB 2 ports?

It's a known problem across many operating systems that when OS installers boot up they work, but as soon as they try to use the resource they came from, they lose sight of it because they don't have the USB 3.0 drivers (or a variety of other petty reasons).

I'm assuming you've tried the USB 2 slots but best to ask anyway [:)]
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0 mariusATthv over 9 years ago

Hi, yes. As the CD-rom also is on USB I thought mabye this was the issue, but same result on either ports.
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0 Emile Belcourt over 9 years ago

Fair enough, I hope you find a resolution to your problem, might be hardware incompatibility but I doubt it.
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0 mariusATthv over 9 years ago

Thanks for the hints, Im currently leaning on the HP machine with the USB as some kind of issue. Hoping for a firmware update since this is a fairly new model, or some Sophos-gurus with an explanation [:)]
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