Welcome to the Partner Beta!

Hi Everyone,

thanks to those who have been poking at the early alpha build so far, and welcome to those who are just joining us for the partner beta!

If you're new to this thread, and wondering if you've missed an announcement somewhere, you haven't. W've just wrapped up a closed pre-release alpha preview, that was shared with a very limited number of partners.

Welcome now to the start of the Copernicus partner beta! This is an exciting day for us here at Sophos! we've spent nearly a full year working tirelessly on this new project, and today marks a major milestone for us, where we put this in many of your hands for the first time. To help you get started, we have some documents and links to help you get started.

Getting started guide
Copernicus Partner Beta Kit (Zip)
Video: Beta Program Overview and Product Tour (Password: Copernicus2015!) https://vimeo.com/user18762791/review/134456602/bc517e9bf7)
Online: Copernicus Partner Beta Training

Now the most important link: https://www.sophos.com/en-us/lp/copernicus-beta.aspx

Just click the link above to get started, choose your download, and install from there using the getting started guide. For software and virtual installs, you'll be sent a serial number, which you'll need to enter to activate the firewall, after installation. If you have any questions from there, let us know!

Also, be sure to mark any issues you report, with the build number in your post subjet. for example, if you install the hardware ISO, named: HW-SFOS_15.01.0_Beta-P-277.iso, your build number is the last three digits in the name, or 277 in this case.

Thanks everyone, and happy testing!
-Alan

--- Update ---

Users experiencing registration issues, please check out this thread

For those updating software and virtual installs previously running the alpha build, there is one tweak you'll need to make to step back from the license bypass we used before. this build removes the license workaround, but also clears the deviceid value.To activate and register the device after upgrading the firmware, you'll need to follow these short command line instructions:

Solution:
1. Go to advanced shell and type the command "gendevid". (without quotes)
2. Verify with command "opcode getpublickey -ds nosync". (without quotes)
3. After this you can follow the normal flow for activation of the appliance.

How_To_Activate_And_Register_Copernicus_Beta.pptx.zip

Parents

0 toddyo_01 over 9 years ago

I've tried two or three times and have not received an email.
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0 JanWeber over 9 years ago in reply to toddyo_01

Hi toddyo,

you need to make sure that you fill in all of the fields after the login (Role, Phone number, Company) otherwise the process might fail.

Thanks,

Jan
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0 AlanT_01 over 9 years ago in reply to JanWeber

todd, I've had the email take a few minutes to arrive, during testing, so it might just be delayed. Normally it arrived in moments, but perhaps now that we've opened the doors, and there are more requests happening, it might be taking a bit longer. if it doesn't arrive in a few minutes, let us know.
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0 toddyo_01 over 9 years ago in reply to AlanT_01

Alan:

I received the email and tried to apply the serial number. However, I'm getting the message:

Device could not be activated. Please try again

I'm trying to setup a VMWare guest as well as a SG-230. Is this serial number for a SG-230 or a VMWare guest?

Thanks Alan
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0 AlanT_01 over 9 years ago in reply to toddyo_01

Activation requires that it can connect to the internet, so make sure that the vm has a working internet connection. If you need to set static IP settings, you can do that through the configuration option on the activation page.

If that's not a help, ssh into the box, then hit option 5, then 3, to get to the bash shell. From there, you can cat /log/licensing.log to see what errors might be reported.

As for the serial number, you won't need one for the 230, as all sg hardware comes with a serial number already. the activation process will detect that and use it automatically.
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0 StephenWeber over 9 years ago in reply to AlanT_01

I get the same message. I've registered the device and verified Internet Access.

Wed Jul 29 19:11:31 BST 2015 certificate signing request generated with status :: 0





####################################################

INFO      Jul 29 19:11:31 [0]: --requestType = 4

INFO      Jul 29 19:11:31 [0]: --serial = C0100136RWT369B

INFO      Jul 29 19:11:31 [0]: --deviceid = a8972f63-0bc0-4372-8ae7-3d23015093f5

INFO      Jul 29 19:11:31 [0]: --cert = /_conf/certificate/licensing/mfgr_vendor_VM.pem

INFO      Jul 29 19:11:31 [0]: --key = /_conf/certificate/licensing/mfgr_vendor_VM.key

INFO      Jul 29 19:11:31 [0]: URL : https://eu-prod-csr.soa.sophos.com/api/certificate/1/signing

INFO      Jul 29 19:11:31 [0]: certificate_signing_request() : request : {                                  "serialNumber":"C0100136RWT369B",                                  "deviceId":"a8972f63-0bc0-4372-8ae7-3d23015093f5",                                 "certificateSigningRequest":"-----BEGIN CERTIFICATE REQUEST-----

MIIDIjCCAgoCAQAwgZcxCzAJBgNVBAYTAkdCMRQwEgYDVQQIDAtPeGZvcmRzaGly

ZTERMA8GA1UEBwwIQWJpbmdkb24xFDASBgNVBAoMC1NvcGhvcyBMdGQuMQwwCgYD

VQQLDANOU0cxGzAZBgNVBAMMElNGX0MwMTAwMTM2UldUMzY5QjEeMBwGCSqGSIb3

DQEJARYPaW5mb0Bzb3Bob3MuY29tMIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIB

CgKCAQEArGkV1P8vo6JQV7P57o4HlwTdwmfym8tS9VkdYKwMNQwDqF5lNR0MRLqx

ZoUULMW2QiWcsoflJ/X3T7eA7MZUqlpzUTg7NobrP3vdD1WhqCr0tnLSa/Z3UK0t

7llz4wDiR9W6S0dKPojyYyTaNocbvCzfoXwm8gzdd2LYTln/n0gXS1rK+P+DtWg8

SSk4EuDYmwWLbGR/WtmMhZndjkPwy93aqn99uLFGjSaR+iFeQJQxg3iUF7kHzHCM

+oHY2hL2G3Dvlg+zMkPjpox198202vPN1hnzM54dRAsXZROMlNTjqWeo7ECP7nhm

nML4ET1LePuDTu/qC+qEGWAsfdAsfQIDAQABoEUwGgYJKoZIhvcNAQkCMQ0MC1Nv

cGhvcyBMdGQuMCcGCSqGSIb3DQEJDjEaMBgwCQYDVR0TBAIwADALBgNVHQ8EBAMC

BeAwDQYJKoZIhvcNAQEFBQADggEBAJoku4XDwAcza4w2sqxk8Y9/sFplmvhRucnw

ZBUR6o8LFKhzsCTST5WTTNsLdn5V0ccPIflzzfmgYlnLNBhbUuPiUFrsgNylDakw

nhVFvHGKReP8T757Pxjc2IFq+TC7QBSSIeOAgCEvGHQwkSiyKwmOpqJSt3EUB3Iv

j/SsVtuGghO4gXwUR9yEqphQ7ufbMttI43aS2xrhn2RxRCUAFXdYeplUrF4JfLtY

eP+vYYFFSgabQF1sxanRf8yn37sSu0iT2Nw7jKw5zr+g7MpgKwQVfox7cNlBE4Md

FpOh7waWnlA39m0NqzbssBYh2RLSfmbatYELTcwR6UVNJ+2geSQ=

-----END CERTIFICATE REQUEST-----

"}

INFO      Jul 29 19:11:32 [0]: certificate_signing_request() : response : {"errorCode":"ITSERVICELAYER_CREDCENTRAL_REQUEST_ERROR","message":"Failed To Get Registered Device.","statusCode":400,"trackingId":"c7ce32a7-a543-4f59-89d7-5f2e1dab3f26"}



ERROR     Jul 29 19:11:32 [0]: Certificate signing Failed : Failed To Get Registered Device....[:(]

ERROR     Jul 29 19:11:32 [0]: certificate signing request() : parsing failed...

INFO      Jul 29 19:11:32 [0]: --requestType = 8

INFO      Jul 29 19:11:32 [0]: --serial = C0100136RWT369B

INFO      Jul 29 19:11:32 [0]: --fwversion = 15.01.0.231

INFO      Jul 29 19:11:32 [0]: --cert = /content/licensing/lic_csr.pem

INFO      Jul 29 19:11:32 [0]: --key = /content/licensing/lic_csr.key

INFO      Jul 29 19:11:32 [0]: --token = Token-Id:C0100136RWT369B

INFO      Jul 29 19:11:32 [0]: URL : https://eu-prod-utm.soa.sophos.com/api/device/1/appliance

INFO      Jul 29 19:11:32 [0]: licensing_do_applianceupdate : request : { "serialNumber": "C0100136RWT369B", "applianceAttributes": [ { "name": "firmwareVersion", "value": "15.01.0.231" } ] }

ERROR     Jul 29 19:11:32 [0]: licensing_do_applianceupdate() : Problem in contacting Server

SF01V_VM01_SFOS 15.01.0 Beta-P# ping sophos.com

PING sophos.com (31.222.175.174): 56 data bytes

64 bytes from 31.222.175.174: seq=0 ttl=49 time=113.656 ms

64 bytes from 31.222.175.174: seq=1 ttl=49 time=113.107 ms

64 bytes from 31.222.175.174: seq=2 ttl=49 time=115.354 ms

^C

--- sophos.com ping statistics ---

3 packets transmitted, 3 packets received, 0% packet loss

round-trip min/avg/max = 113.107/114.039/115.354 ms

Reply

0 StephenWeber over 9 years ago in reply to AlanT_01

I get the same message. I've registered the device and verified Internet Access.

Wed Jul 29 19:11:31 BST 2015 certificate signing request generated with status :: 0





####################################################

INFO      Jul 29 19:11:31 [0]: --requestType = 4

INFO      Jul 29 19:11:31 [0]: --serial = C0100136RWT369B

INFO      Jul 29 19:11:31 [0]: --deviceid = a8972f63-0bc0-4372-8ae7-3d23015093f5

INFO      Jul 29 19:11:31 [0]: --cert = /_conf/certificate/licensing/mfgr_vendor_VM.pem

INFO      Jul 29 19:11:31 [0]: --key = /_conf/certificate/licensing/mfgr_vendor_VM.key

INFO      Jul 29 19:11:31 [0]: URL : https://eu-prod-csr.soa.sophos.com/api/certificate/1/signing

INFO      Jul 29 19:11:31 [0]: certificate_signing_request() : request : {                                  "serialNumber":"C0100136RWT369B",                                  "deviceId":"a8972f63-0bc0-4372-8ae7-3d23015093f5",                                 "certificateSigningRequest":"-----BEGIN CERTIFICATE REQUEST-----

MIIDIjCCAgoCAQAwgZcxCzAJBgNVBAYTAkdCMRQwEgYDVQQIDAtPeGZvcmRzaGly

ZTERMA8GA1UEBwwIQWJpbmdkb24xFDASBgNVBAoMC1NvcGhvcyBMdGQuMQwwCgYD

VQQLDANOU0cxGzAZBgNVBAMMElNGX0MwMTAwMTM2UldUMzY5QjEeMBwGCSqGSIb3

DQEJARYPaW5mb0Bzb3Bob3MuY29tMIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIB

CgKCAQEArGkV1P8vo6JQV7P57o4HlwTdwmfym8tS9VkdYKwMNQwDqF5lNR0MRLqx

ZoUULMW2QiWcsoflJ/X3T7eA7MZUqlpzUTg7NobrP3vdD1WhqCr0tnLSa/Z3UK0t

7llz4wDiR9W6S0dKPojyYyTaNocbvCzfoXwm8gzdd2LYTln/n0gXS1rK+P+DtWg8

SSk4EuDYmwWLbGR/WtmMhZndjkPwy93aqn99uLFGjSaR+iFeQJQxg3iUF7kHzHCM

+oHY2hL2G3Dvlg+zMkPjpox198202vPN1hnzM54dRAsXZROMlNTjqWeo7ECP7nhm

nML4ET1LePuDTu/qC+qEGWAsfdAsfQIDAQABoEUwGgYJKoZIhvcNAQkCMQ0MC1Nv

cGhvcyBMdGQuMCcGCSqGSIb3DQEJDjEaMBgwCQYDVR0TBAIwADALBgNVHQ8EBAMC

BeAwDQYJKoZIhvcNAQEFBQADggEBAJoku4XDwAcza4w2sqxk8Y9/sFplmvhRucnw

ZBUR6o8LFKhzsCTST5WTTNsLdn5V0ccPIflzzfmgYlnLNBhbUuPiUFrsgNylDakw

nhVFvHGKReP8T757Pxjc2IFq+TC7QBSSIeOAgCEvGHQwkSiyKwmOpqJSt3EUB3Iv

j/SsVtuGghO4gXwUR9yEqphQ7ufbMttI43aS2xrhn2RxRCUAFXdYeplUrF4JfLtY

eP+vYYFFSgabQF1sxanRf8yn37sSu0iT2Nw7jKw5zr+g7MpgKwQVfox7cNlBE4Md

FpOh7waWnlA39m0NqzbssBYh2RLSfmbatYELTcwR6UVNJ+2geSQ=

-----END CERTIFICATE REQUEST-----

"}

INFO      Jul 29 19:11:32 [0]: certificate_signing_request() : response : {"errorCode":"ITSERVICELAYER_CREDCENTRAL_REQUEST_ERROR","message":"Failed To Get Registered Device.","statusCode":400,"trackingId":"c7ce32a7-a543-4f59-89d7-5f2e1dab3f26"}



ERROR     Jul 29 19:11:32 [0]: Certificate signing Failed : Failed To Get Registered Device....[:(]

ERROR     Jul 29 19:11:32 [0]: certificate signing request() : parsing failed...

INFO      Jul 29 19:11:32 [0]: --requestType = 8

INFO      Jul 29 19:11:32 [0]: --serial = C0100136RWT369B

INFO      Jul 29 19:11:32 [0]: --fwversion = 15.01.0.231

INFO      Jul 29 19:11:32 [0]: --cert = /content/licensing/lic_csr.pem

INFO      Jul 29 19:11:32 [0]: --key = /content/licensing/lic_csr.key

INFO      Jul 29 19:11:32 [0]: --token = Token-Id:C0100136RWT369B

INFO      Jul 29 19:11:32 [0]: URL : https://eu-prod-utm.soa.sophos.com/api/device/1/appliance

INFO      Jul 29 19:11:32 [0]: licensing_do_applianceupdate : request : { "serialNumber": "C0100136RWT369B", "applianceAttributes": [ { "name": "firmwareVersion", "value": "15.01.0.231" } ] }

ERROR     Jul 29 19:11:32 [0]: licensing_do_applianceupdate() : Problem in contacting Server

SF01V_VM01_SFOS 15.01.0 Beta-P# ping sophos.com

PING sophos.com (31.222.175.174): 56 data bytes

64 bytes from 31.222.175.174: seq=0 ttl=49 time=113.656 ms

64 bytes from 31.222.175.174: seq=1 ttl=49 time=113.107 ms

64 bytes from 31.222.175.174: seq=2 ttl=49 time=115.354 ms

^C

--- sophos.com ping statistics ---

3 packets transmitted, 3 packets received, 0% packet loss

round-trip min/avg/max = 113.107/114.039/115.354 ms

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