Guest User!

You are not Sophos Staff.

[8.171][BUG][UNREPRODUCIBLE] scheduled firmware update not working

I twice today scheduled the 8.171 update to install only to have nothing happen.  first time was for 17:30 and I had set this before noon
the second time, after I noticed the first schedule didn't run was around 6pm and I set it for 18:45 and again, nothing even shows in the up2date log

"Version 8.171 (Medium urgency, requires reboot)
Installation is scheduled for 2011-06-22 at 18:45:00"

----

2011:06:22-18:35:01 vpn audld[441]: Starting Up2Date Package Downloader
2011:06:22-18:35:02 vpn audld[441]: patch up2date possible
2011:06:22-18:35:02 vpn audld[441]: id="3701" severity="info" sys="system" sub="up2date" name="Authentication successful"
2011:06:22-18:35:04 vpn audld[441]: id="3707" severity="info" sys="system" sub="up2date" name="Successfully synchronized fileset" status="success" action="download" package="sys"
2011:06:22-18:54:01 vpn audld[1934]: Starting Up2Date Package Downloader
2011:06:22-18:54:01 vpn audld[1934]: patch up2date possible
2011:06:22-18:54:07 vpn audld[1934]: id="3701" severity="info" sys="system" sub="up2date" name="Authentication successful"
Parents
  • Okay, I thought I was doing something wrong but that is not the case. Using root is not required. There are no entries in either of the specified log files with "up2data->scheduled_update" or even just "scheduled_update".



    I did a search with 
    grep payfya confd-debug.log
     (payfya being the device name) and other searches with things like the devices internal IP address and I get thousands of lines flying up the screen. There are no entries with scheduled_update.

    With grep update confd-debug.log this is the output (I give these lines because the scheduled update was set to run at 3:15am)
    2011:07:01-03:10:41 payfya confd[534]: D Storage::update:84() => id="3108" severity="debug" sys="System" sub="confd" name="reloading storage" user="system" srcip="127.0.0.1" facility="system" client="dns-resolver.plx" version="7138" storage="/cfg"
    
    2011:07:01-03:10:42 payfya confd[534]: D Storage::update:84() => id="3108" severity="debug" sys="System" sub="confd" name="reloading storage" user="system" srcip="127.0.0.1" facility="system" client="dns-resolver.plx" version="7139" storage="/cfg"
    2011:07:01-03:10:42 payfya confd[536]: D Storage::update:84() => id="3108" severity="debug" sys="System" sub="confd" name="reloading storage" user="system" srcip="127.0.0.1" facility="system" client="mdw.plx" version="7140" storage="/cfg"
    2011:07:01-03:16:47 payfya confd[998]: D Storage::update:84() => id="3108" severity="debug" sys="System" sub="confd" name="reloading storage" user="system" srcip="127.0.0.1" facility="system" client="dns-resolver.plx" version="7142" storage="/cfg"
    2011:07:01-03:16:48 payfya confd[998]: D Storage::update:84() => id="3108" severity="debug" sys="System" sub="confd" name="reloading storage" user="system" srcip="127.0.0.1" facility="system" client="dns-resolver.plx" version="7143" storage="/cfg"
    2011:07:01-03:16:48 payfya confd[999]: D Storage::update:84() => id="3108" severity="debug" sys="System" sub="confd" name="reloading storage" user="system" srcip="127.0.0.1" facility="system" client="mdw.plx" version="7143" storage="/cfg"
    2011:07:01-03:23:53 payfya confd[1359]: D Storage::update:84() => id="3108" severity="debug" sys="System" sub="confd" name="reloading storage" user="system" srcip="127.0.0.1" facility="system" client="dns-resolver.plx" version="7146" storage="/cfg"
    2011:07:01-03:23:54 payfya confd[1359]: D Storage::update:84() => id="3108" severity="debug" sys="System" sub="confd" name="reloading storage" user="system" srcip="127.0.0.1" facility="system" client="dns-resolver.plx" version="7147" storage="/cfg"
    2011:07:01-03:23:54 payfya confd[1384]: D Storage::update:84() => id="3108" severity="debug" sys="System" sub="confd" name="reloading storage" user="system" srcip="127.0.0.1" facility="system" client="smtpd [master]" call="thaw" version="7147" storage="/cfg"
    2011:07:01-03:23:54 payfya confd[1360]: D Storage::update:84() => id="3108" severity="debug" sys="System" sub="confd" name="reloading storage" user="system" srcip="127.0.0.1" facility="system" client="mdw.plx" version="7148" storage="/cfg"
    2011:07:01-03:29:59 payfya confd[1711]: D Storage::update:84() => id="3108" severity="debug" sys="System" sub="confd" name="reloading storage" user="system" srcip="127.0.0.1" facility="system" client="dns-resolver.plx" version="7151" storage="/cfg"

    No output given for grep update mdw-debug.log

    The output I got with the simplified search string doesn't look very relevant.
Reply
  • Okay, I thought I was doing something wrong but that is not the case. Using root is not required. There are no entries in either of the specified log files with "up2data->scheduled_update" or even just "scheduled_update".



    I did a search with 
    grep payfya confd-debug.log
     (payfya being the device name) and other searches with things like the devices internal IP address and I get thousands of lines flying up the screen. There are no entries with scheduled_update.

    With grep update confd-debug.log this is the output (I give these lines because the scheduled update was set to run at 3:15am)
    2011:07:01-03:10:41 payfya confd[534]: D Storage::update:84() => id="3108" severity="debug" sys="System" sub="confd" name="reloading storage" user="system" srcip="127.0.0.1" facility="system" client="dns-resolver.plx" version="7138" storage="/cfg"
    
    2011:07:01-03:10:42 payfya confd[534]: D Storage::update:84() => id="3108" severity="debug" sys="System" sub="confd" name="reloading storage" user="system" srcip="127.0.0.1" facility="system" client="dns-resolver.plx" version="7139" storage="/cfg"
    2011:07:01-03:10:42 payfya confd[536]: D Storage::update:84() => id="3108" severity="debug" sys="System" sub="confd" name="reloading storage" user="system" srcip="127.0.0.1" facility="system" client="mdw.plx" version="7140" storage="/cfg"
    2011:07:01-03:16:47 payfya confd[998]: D Storage::update:84() => id="3108" severity="debug" sys="System" sub="confd" name="reloading storage" user="system" srcip="127.0.0.1" facility="system" client="dns-resolver.plx" version="7142" storage="/cfg"
    2011:07:01-03:16:48 payfya confd[998]: D Storage::update:84() => id="3108" severity="debug" sys="System" sub="confd" name="reloading storage" user="system" srcip="127.0.0.1" facility="system" client="dns-resolver.plx" version="7143" storage="/cfg"
    2011:07:01-03:16:48 payfya confd[999]: D Storage::update:84() => id="3108" severity="debug" sys="System" sub="confd" name="reloading storage" user="system" srcip="127.0.0.1" facility="system" client="mdw.plx" version="7143" storage="/cfg"
    2011:07:01-03:23:53 payfya confd[1359]: D Storage::update:84() => id="3108" severity="debug" sys="System" sub="confd" name="reloading storage" user="system" srcip="127.0.0.1" facility="system" client="dns-resolver.plx" version="7146" storage="/cfg"
    2011:07:01-03:23:54 payfya confd[1359]: D Storage::update:84() => id="3108" severity="debug" sys="System" sub="confd" name="reloading storage" user="system" srcip="127.0.0.1" facility="system" client="dns-resolver.plx" version="7147" storage="/cfg"
    2011:07:01-03:23:54 payfya confd[1384]: D Storage::update:84() => id="3108" severity="debug" sys="System" sub="confd" name="reloading storage" user="system" srcip="127.0.0.1" facility="system" client="smtpd [master]" call="thaw" version="7147" storage="/cfg"
    2011:07:01-03:23:54 payfya confd[1360]: D Storage::update:84() => id="3108" severity="debug" sys="System" sub="confd" name="reloading storage" user="system" srcip="127.0.0.1" facility="system" client="mdw.plx" version="7148" storage="/cfg"
    2011:07:01-03:29:59 payfya confd[1711]: D Storage::update:84() => id="3108" severity="debug" sys="System" sub="confd" name="reloading storage" user="system" srcip="127.0.0.1" facility="system" client="dns-resolver.plx" version="7151" storage="/cfg"

    No output given for grep update mdw-debug.log

    The output I got with the simplified search string doesn't look very relevant.
Children
No Data