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[8.164][QUESTION][ANSWERED] Possibly Dumb Question regarding Log Management

BrucekConvergent
I've noticed that the Log Management page in Webadmin on 8.164 is a little different now (with the addition of a Login button)... when I click it, I am prompted for a username and password... I don't recall ever setting one ... before, the log management site would just open automatically. How do I create a login?
  • 0 
    Astaro Beta Report
    --------------------------------
    Version: 8.164
    Type: QUESTION
    State: ANSWERED
    Reporter: BrucekConvergent
    Contributor: 
    MantisID: 
    Target version: 
    Fixed in version: 
    --------------------------------

  • 0
    These can be set once logged into ALM under Settings>>Account Settings and Admin Accounts.  Catch 22 I know since you aren't being logged in automatically (which does still work in 8.164).  A few things that I would try to re-enable auto-ALM login are
    1)  Try using your Default Super-Admin user  credentials to login to ALM.  You can also try the admin/super admin account you were logged into WebAdmin with when you initially enabled the feature.
    2)  Clear cookies and/or try using a different browser
    3)  Disable then re-enable ALM in WebAdmin
    __________________
    ACE v8/SCA v9.3

    ...still have a v5 install disk in a box somewhere.

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  • 0 in reply to Scott_Klassen
    Actually the code doing the SSO login didn't change at all - we only exchanged the grey placeholder button with a real button.
    During creation of the subscription, a default user is created which is used for the SSO login from the ASG. In the Log Management interface, you can create additional users with which you can log in if you don't want to go through the ASG first. It should be impossible to destroy the SSO login capability.

    While looking into this, we found a minor caching issue with the login. This should now be fixed.
    Thanks for reporting!
    Cheers,
     andreas
  • 0 in reply to andreas
    It does appear to work OK now.

    Question:  Will there be an ability to disable SSO login for an LM subscription, and require a portal login, at some point?  From a MSP perspective, I would not want a customer to be able to go in and "fiddle" with other customer's reports and data by just logging into Webadmin.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

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