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[8.162][NOTABUG][CLOSED] Unable to release emails

wingman
Hi All

I am unable to release/whitelist emails from quarantine via the email. I am able to release/whitelist them via the mail Manager 

I am getting the following error on my chrome

http://**********:3840/release.plc?proto=pop3&id=1573&whitelist=1&secure=f377cfd3c5b29ad89e16330765a3b229

I've found out that this is logged as spoofed packet on my packet filter

2011:04:13-18:15:35 **** ulogd[5177]: id="2005" severity="info" sys="SecureNet" sub="packetfilter" name="IP spoofing drop" action="IP spoofing drop" fwrule="60008" initf="eth1" srcmac="0:1f:c6:e2:c5:1d" dstmac="0:b0:c2:2:e4:4f" srcip="192.168.**.***" dstip="86.***.***.30" proto="6" length="48" tos="0x00" prec="0x00" ttl="128" srcport="49508" dstport="3840" tcpflags="SYN" 



My spoof protection is set to strict. Is that normal behaviour? Setting the protection back to "normal" resolved the issue

Thanks
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  • 0 in reply to wingman
    Wingman,

    from the backup file you've sent me, I've seen that the Quarantine Release feature is configured to be available to a limited set of networks only. You can configure what networks can access the Quarantine Release feature in the WebAdmin at Mail Security -> Quarantine Report -> Advanced -> Allowed Networks.

    Please check whether the network from where you're trying to release a spam message is listed in this Allowed Networks list.

    Cheers,
    mlenk
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