[7.450][QUESTION][ANSWERED] Failed to get scanner instance?

Hi Friends !

I shutdown my ASG at night (which normally i do )
this morning same way i am planning to start ,but asg says.......NO... i restart desktop..asg machine also still...he says no ....gives error

"Failed to get scanner instance"

i restart desktop and asg machine couple of time
but on asg machine i am able to ping,traceroute

Thansk

Parents

0 utm_kid over 15 years ago

Hi Friends !

i am faceing problem with https://community.sophos.com/products/unified-threat-management/astaroorg/f/98/t/67842

can some one please tell me how do i fix it ,

Thanks
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0 nitehawk over 15 years ago in reply to utm_kid

@utm_kid: please stop opening new threads for requesting help in another thread.
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0 utm_kid over 15 years ago in reply to nitehawk

@utm_kid: please stop opening new threads for requesting help in another thread.

Yes I know it ,but if some one know it how to fix it they can help me thats why i send another ticket saying info

like billybob give me some hint (and it work for me other wise i was not able to browse ) like some other person may have some idea on fixing it but he may just miss to answer under impress of BUG

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0 utm_kid over 15 years ago in reply to utm_kid

Yes I know it ,but if some one know it how to fix it they can help me thats why i send another ticket saying info

like billybob give me some hint (and it work for me other wise i was not able to browse ) like some other person may have some idea on fixing it but he may just miss to answer under impress of BUG

Thanks

Now i have reset ASG to factory reset even after it not able to scan virus but on Web Security>>HTTP/s>>Anti Virus scanning is enable with two anti virus
previously it was off

Thanks
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0 Astaro Beta Bot over 15 years ago in reply to utm_kid

Astaro Beta Report
--------------------------------
Version: 7.450
Type: QUESTION
State: ANSWERED
Reporter: utm_kid
Contributor: 
MantisID: 
--------------------------------

Reply

0 Astaro Beta Bot over 15 years ago in reply to utm_kid

Astaro Beta Report
--------------------------------
Version: 7.450
Type: QUESTION
State: ANSWERED
Reporter: utm_kid
Contributor: 
MantisID: 
--------------------------------

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