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[1.820] Up2Date prefetch failed [NOTABUG]

S_Schinkel
Hello,
if I configure up2date on ASG 7.3 to get updates over my configured acc cachehost the up2date failed with the message:

Up2Date prefetch failed: All 12 Authentication Servers failed

-- 
System Uptime      : 1 days 18 hours 13 minutes
System Load        : 0.06
System Version     : Astaro Security Gateway Software 7.300

Please refer to the manual for detailed instructions.

U2Date without acc cachehost works fine.
The up2date on the acc works without any error.
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  • 0 in reply to r2d2
    Hi,

    On ASG please try if you can connect to ACC cache server port. Usually it's 8080 (ensure on Management->Up2Date->Cache tab on ACC web admin page).
    Then on ASG try:
    telnet a.b.c.d 8080
    where a.b.c.d is ACC address.
    If connection is ok you will see "Connected to".

    Regards

    I see "Connected to". And now??
  • 0 in reply to S_Schinkel
    On ACC execute:  "netstat -ntl" and check if something is listening on port defined for up2date cache (by default it's 8080).
  • 0 in reply to r2d2
    On ACC execute:  "netstat -ntl" and check if something is listening on port defined for up2date cache (by default it's 8080).


    look at the screenshot
  • 0 in reply to S_Schinkel
    On ASG (Management->Up2Date->Advanced) in the section "Astaro Up2Date Cache "
    which box do you have checked ?
  • 0 in reply to r2d2
    both boxes: "Use an Up2Date Cache" and "Use configured ACC server as Up2Date Cache"
  • 0 in reply to S_Schinkel
    Please have checked only the second one (Use configured ACC server as Up2Date Cache) and then try to download up2date packages.

    Regards
  • 0 in reply to r2d2
    looks good:
    up2date-log
    2008:08:27-14:30:42 (none) audld[3081]: id="3707" severity="info" sys="system" sub="up2date" name="Successfully synchronized fileset" status="success" action="download" package="auav" 
    2008:08:27-14:34:01 (none) auisys[7510]: Starting Up2Date Package Installer (Version 1.65) 
    2008:08:27-14:34:01 (none) auisys[7510]: Searching for available up2date packages for type 'auav' 
    2008:08:27-14:34:01 (none) auisys[7510]: Installing up2date package file '/var/up2date//auav/u2d-auav-7.706.tgz.gpg' 
    2008:08:27-14:34:01 (none) auisys[7510]: Verifying up2date package signature 
    2008:08:27-14:34:02 (none) auisys[7510]: Unpacking installation instructions 
    2008:08:27-14:34:02 (none) auisys[7510]: Unpacking up2date package container 
    2008:08:27-14:34:02 (none) auisys[7510]: Running pre-installation checks 
    2008:08:27-14:34:02 (none) auisys[7510]: Starting up2date package installation 
    2008:08:27-14:34:09 (none) auisys[7510]: id="371Z" severity="info" sys="system" sub="up2date" name="Successfully installed Up2Date package" status="success" action="install" package_version="7.706" package="auav" 
    2008:08:27-14:34:09 (none) auisys[7510]: Searching for available up2date packages for type 'clam' 
    2008:08:27-14:34:09 (none) auisys[7510]: id="371D" severity="info" sys="system" sub="up2date" name="No up2date packages available for installation" status="failed" action="install" package="clam" 
    2008:08:27-14:34:09 (none) auisys[7510]: Searching for available up2date packages for type 'man-sw' 
    2008:08:27-14:34:09 (none) auisys[7510]: id="371D" severity="info" sys="system" sub="up2date" name="No up2date packages available for installation" status="failed" action="install" package="man-sw" 
    2008:08:27-14:34:09 (none) auisys[7510]: Searching for available up2date packages for type 'ips' 
    2008:08:27-14:34:09 (none) auisys[7510]: id="371D" severity="info" sys="system" sub="up2date" name="No up2date packages available for installation" status="failed" action="install" package="ips" 
    2008:08:27-14:34:09 (none) auisys[7510]: Searching for available up2date packages for type 'ohelp' 
    2008:08:27-14:34:09 (none) auisys[7510]: id="371D" severity="info" sys="system" sub="up2date" name="No up2date packages available for installation" status="failed" action="install" package="ohelp" 
    2008:08:27-14:34:09 (none) auisys[7510]: id="3716" severity="info" sys="system" sub="up2date" name="Up2date Package Installer finished, exiting" 

    bythe way, where can i see the cached packages on my acc???

    Thanks
  • 0 in reply to S_Schinkel
    I would suggest making those checkboxes mutually exclusive (maybe use radio buttons), if they won't work together... or is there a scenario where they would?

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

  • 0 in reply to BrucekConvergent
    I would suggest making those checkboxes mutually exclusive (maybe use radio buttons), if they won't work together... or is there a scenario where they would?

    I think in version 7.2 you may check both and no error returns
  • 0 in reply to S_Schinkel
    I understand that... but if it's a problem now, and is by design, then they should make them mutually exclusive.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

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