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Sophos SD-RED 60 and Wi-Fi Expansion Module

Anthony Marquez1

I have the Wi-Fi expansion module installed on one of our SD-RED 60 units but I cannot add the device as one of our wireless access points. It does not show up under the list of Pending Access Points but the RED device does show up under Network. We have a couple of other RED 15w devices that are currently set up so I believe all the initial configuration for setting up the access points is correct. Could someone advise? 



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  • 0

    The process of adding WiFi AP on a SD-RED 60 is the same as 15w. Therefore I assume you have set this up correctly given you have 15w already configured.

    Can you power down the SD-RED 60 and re-insert the WiFi module, then power back up to see if the module is recognised again. If not I suspect the WiFi module may be faulty and you will need to log a support call to have this replaced.

    Stuart

  • 0 in reply to PMStuart

    I've inserted the WiFi module into two different SD-RED 60 units. When the devices are powering back up I noticed there's a solid green light for activity on the WiFi module but I still don't see the devices come up as "Pending". I have a couple more of these modules that I can try but I wanted to be sure there was something else in the Sophos management portal that needed to be configured for these SD-RED 60 units to work as access points. 

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  • 0 in reply to PMStuart

    I've inserted the WiFi module into two different SD-RED 60 units. When the devices are powering back up I noticed there's a solid green light for activity on the WiFi module but I still don't see the devices come up as "Pending". I have a couple more of these modules that I can try but I wanted to be sure there was something else in the Sophos management portal that needed to be configured for these SD-RED 60 units to work as access points. 

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