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Sophos Firewall: v19.0 EAP1: Feedback and experiences

LuCar Toni

Release Notes: https://community.sophos.com/sophos-xg-firewall/sfos-v19-early-access-program/b/announcements/posts/sophos-firewall-v19-xstream-sd-wan

Be aware: V18.5 MR2 is not supported to migrate. If you want to upgrade from MR2, do a downgrade to V18.5 MR1. You will loose all configuration changes done in MR2. 

If you occur an potential Bug: Please raise a ticket with the "Feedback" Option in the V19.0 Webadmin! 



Feedback
[bearbeitet von: LuCar Toni um 2:07 PM (GMT -8) am 9 Dec 2021]
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  • 0

    I removed an XG210 19.0 EAP1 from our main Sophos Central account (which was working flawlessly) and tried to connect the XG to my private Sophos Central account. Every time I try this, I get an error "Temporary error while accessing Sophos Central, please try again". An reintegration to the main Sophos Central account isn't possible anymore also (same error message)

    I get this error/issue constantly for the last 2-3 hours, reintegration into an Sophos Central account (new or old) isn't possible anymore

    Does someone of you face the same issue with 19.0 EAP1 and Sophos Central integration ?

  • 0 in reply to David Tschan - Dreikom AG

    There is currently a Bug, affecting some appliances in the integration with Central. The cerfificate is not trusted (AWS) and the appliance denies the connection. Will be fixed next week via hotfix, as far as i know. 

    __________________________________________________________________________________________________________________

  • 0 in reply to LuCar Toni

    Thanks for this information. In the meantime I opened an Support ticket with Partner Support "04769696 / Multiple Sophos Central Accounts are unusable suddenly ! / ref:_00D301GN6a._5003Z1LFxIF:ref" but Joey from Partner support didn't know of this bug.

    I will try to connect my Sophos XG to my Sophos tenant again after the rollout of this fix.

    I wish you a happy new year and good start into 2022...

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