firewall password resat

Question

Dear Sir, 
 i have unable to login my sophos firewall so please support me 
 how to resat password

B2 Plaza · Accepted Answer

Which configuration firewall has been done, which rules have been created, whether all will be deleted after reset the password or not.

jprusch · Answer

Hello, 
 you can always go to the panel and do a factory reset. Hopefully you have done a configuration backup before.

jprusch · Answer

But hey, try this: 
 https://support.sophos.com/support/s/article/KB-000035990?language=de 
 Use the driect console connection to achieve your goal.

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