Hello Guys,
I have the problem that I can see in the Sophos XG Services that the Access-Server Service is Dead.
Is there any way to restart it or to get it up again.
Here is the access_server.log
MESSAGE Jan 15 11:23:26 [4144367424]: (main): Starting Sophos Firewall access_server
MESSAGE Jan 15 11:23:26 [4144367424]: (add_worker): GENERIC
MESSAGE Jan 15 11:23:26 [4144367424]: (add_worker): POSTGRES_DB
MESSAGE Jan 15 11:23:26 [4144367424]: (sqlite_db_init): TRIGGER 'remove_liveuser_acc' created successfully
MESSAGE Jan 15 11:23:26 [4144367424]: (sqlite_db_init): TRIGGER 'update_datatransfer' created successfully
MESSAGE Jan 15 11:23:26 [4144367424]: (add_worker): SQLITE_DB
MESSAGE Jan 15 11:23:26 [4144367424]: pg_db_handle_get_citrix_config Total number of CITRIX Servers'0'
ERROR Jan 15 11:23:26 [4144367424]: pg_db_handle_get_user_accounting: row count: 0
ERROR Jan 15 11:23:26 [4144367424]: start_ippool_subsys: L2TP ip pool config failed
ERROR Jan 15 11:23:26 [4144367424]: pg_db_handle_get_user_accounting: row count: 0
ERROR Jan 15 11:23:26 [4144367424]: start_ippool_subsys: PPTP ip pool config failed
ERROR Jan 15 11:23:26 [4144367424]: pg_db_handle_get_ipsec_ip_setting: row count: 0
ERROR Jan 15 11:23:26 [4144367424]: start_ippool_subsys: IPSec ip pool config failed
MESSAGE Jan 15 11:23:26 [4144367424]: (add_worker): IP_POOL
MESSAGE Jan 15 11:23:26 [4144367424]: ippool_free_downtime_disconnected_ip: No connection was disconnected in downtime
ERROR Jan 15 11:23:26 [4144367424]: pg_db_handle_get_user_accounting: row count: 0
ERROR Jan 15 11:23:26 [4144367424]: start_ippool_subsys: get reserved ip pool config failed
ERROR Jan 15 11:23:26 [4144367424]: nvram_get(defaultlicenseuser): failed with -12
ERROR Jan 15 11:23:26 [4144367424]: get_max_allowed_users: Failed to read nvram key defaultlicenseuser
MESSAGE Jan 15 11:23:26 [4144367424]: (add_worker): OTP_AUTH
ERROR Jan 15 11:23:27 [4144367424]: pg_db_handle_get_cache_configuration: Multiple rows found
ERROR Jan 15 11:23:27 [4144367424]: configure_paraten_proxy_config: failed to get configuration
MESSAGE Jan 15 11:23:27 [4144367424]: (add_worker): OPCODE
bind_unix_addr: bind(19) failed 'Address already in use'
ERROR Jan 15 11:23:27 [4144367424]: tlvserver_init: couldn't get tlv handle
ERROR Jan 15 11:23:27 [4144367424]: access_server: TLV SERVER initialization failed
MESSAGE Jan 15 11:23:27 [4144367424]: access_server: Access Server Shuting down
ERROR Jan 15 11:23:27 [4144367424]: pg_db_release_client: Database disconnected
ERROR Jan 15 11:23:27 [4144367424]: pg_db_release_client: Database disconnected
MESSAGE Jan 15 11:23:27 [4144367424]: access_server: Access Server Stopped
Thanks for your time.
Cheers - Justus
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