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Warning for Sophos XG home users!!!! Sophos XG firmware SFOS 17.0.3 MR-3 kills streaming video and apps from iTunes on Apple-TV gen4

Haakon Eikland

A few days after upgrading the firmware I noticed that I could not stream videos or install apps from iTunes on my Apple TV. Streaming from Netflix and HBO was working.

I reset Apple TV to factory standard and during setup it turned out that I could not login to iTunes and App Store with my iCloud ID.

I reverted back to firmware version SFOS 17.02 MR-2 and now everything is ok.



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  • 0

    Hi,

    please post your firewall rule that is being used by your apple tv.

    Ian

  • 0 in reply to rfcat_vk

    Hi

    I don't have any specific firewall rule for the Apple Tv. From LAN to WAN I use the #Default_Network_Policy.

    Summary

    #Default_Network_Policy

    Allow

    Rule

    Accept any service going to "WAN" zone, when in "LAN" or 2 others zones, and coming from any network, scan for malware , then apply IPS policies

    Source & Schedule
    LAN,LAB,LAN_TR

    Source Networks and Devices : Any
    During Scheduled Time : All the Time

    Destination & Services
    WAN

    Destination Networks : Any
    Services : Any

Reply
  • 0 in reply to rfcat_vk

    Hi

    I don't have any specific firewall rule for the Apple Tv. From LAN to WAN I use the #Default_Network_Policy.

    Summary

    #Default_Network_Policy

    Allow

    Rule

    Accept any service going to "WAN" zone, when in "LAN" or 2 others zones, and coming from any network, scan for malware , then apply IPS policies

    Source & Schedule
    LAN,LAB,LAN_TR

    Source Networks and Devices : Any
    During Scheduled Time : All the Time

    Destination & Services
    WAN

    Destination Networks : Any
    Services : Any

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