Hi,
A customer has reported that sometimes websites don't load. The browser just sits there spinning. If he closes the browser tab and opens a new one it normally works just fine.
Nothing in the logs suggests any sort of connectivity problem, and the problem isn't reproducible on demand. It feels like a DNS issue but I can't be sure.
The endpoints are using the Sophos as the DNS server (with request routing to get connectivity to the DC for the internal domains).
I'm running a tcpdump on port 53, but that could run for days before the problem is reported again.
Sophos is 17MR2
IPS is off (never turned on)
I haven't yet tried turning off web filtering or ATP.
What should I try next?
Thanks
James
This thread was automatically locked due to age.