Hello,
We have a XG210 when we recieve the quarantine digest mail we cannot release emails, we recieve a "Bad Request" page.
Best regards
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Hello,
We have a XG210 when we recieve the quarantine digest mail we cannot release emails, we recieve a "Bad Request" page.
Best regards
Could you Update to MR8 and reproduce it?
Do you get "BAD REQUEST" or a timeout on the page?
Can you show us a screenshot?
I get "Bad Request"
On the firmware page it says I'm on the latest. Does not offer MR8...
Hey Adam Byers
Are you able to download MR8 from your MySophos portal?
Yeah, found it there. Odd that the device itself does not notify.
I'll upgrade tonight and let you know the results.
Upgraded to MR8 and still see the issue.
Upgraded to MR8 and still see the issue.
Hi Adam Byers
Thank you for providing this update and sorry to hear about your continued issues.
Please raise a support case for this issue and PM me with the case number you are provided with. Further investigation will have to be performed to confirm if you are affected by a different bug ID [NC-29103] which is scheduled to be fixed in v17.1 Beta1.
Regards,