Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 22 replies
  • Subscribers 32 subscribers
  • Views 35302 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Netflix 4K and v17

RobertDavis

Ugh! Been having problems on my LG OLED Netflix app. 1080p worked fine but when I viewed 4K it would get about 15+ mins into a show and then start giving an error.  If you tried to resume it would play about 3 secs and error again.  FINALLY traced it to v17 (MR2 or MR3).  I had Web Filter: Allow All.  As soon as I changed to to None it worked fine.  Tried the Netflix exception and still had the problem. I had been running v16.05 until v17 MR2 came out and had no problems. Weird.



This thread was automatically locked due to age.
Parents
  • 0

    RobertDavis said:

    Ugh! Been having problems on my LG OLED Netflix app. 1080p worked fine but when I viewed 4K it would get about 15+ mins into a show and then start giving an error.  If you tried to resume it would play about 3 secs and error again.  FINALLY traced it to v17 (MR2 or MR3).  I had Web Filter: Allow All.  As soon as I changed to to None it worked fine.  Tried the Netflix exception and still had the problem. I had been running v16.05 until v17 MR2 came out and had no problems. Weird.

    Robert,

    Go to Protect > Web > General Settings.  In Malware and Content Settings, click on Advanced Settings to expand that portion.  Does deactivating Scan Audio and Video files help?.

    Certain apps on my Apple TV don't work when I activate scanning of audio and video (EPIX, STARZ, and certain channels in SlingTV).  I don't have Netflix to test your issue.

Reply
  • 0

    RobertDavis said:

    Ugh! Been having problems on my LG OLED Netflix app. 1080p worked fine but when I viewed 4K it would get about 15+ mins into a show and then start giving an error.  If you tried to resume it would play about 3 secs and error again.  FINALLY traced it to v17 (MR2 or MR3).  I had Web Filter: Allow All.  As soon as I changed to to None it worked fine.  Tried the Netflix exception and still had the problem. I had been running v16.05 until v17 MR2 came out and had no problems. Weird.

    Robert,

    Go to Protect > Web > General Settings.  In Malware and Content Settings, click on Advanced Settings to expand that portion.  Does deactivating Scan Audio and Video files help?.

    Certain apps on my Apple TV don't work when I activate scanning of audio and video (EPIX, STARZ, and certain channels in SlingTV).  I don't have Netflix to test your issue.

Children
No Data