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Netflix 4K and v17

RobertDavis

Ugh! Been having problems on my LG OLED Netflix app. 1080p worked fine but when I viewed 4K it would get about 15+ mins into a show and then start giving an error.  If you tried to resume it would play about 3 secs and error again.  FINALLY traced it to v17 (MR2 or MR3).  I had Web Filter: Allow All.  As soon as I changed to to None it worked fine.  Tried the Netflix exception and still had the problem. I had been running v16.05 until v17 MR2 came out and had no problems. Weird.



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  • 0

    Hm, I just picked up an LG OLED TV as well and watched a Netflix show in 4K with no issues (MR-3). I’m also running a custom Web Policy so my traffic is going through the web proxy. This was Netflix on an Apple TV though. If I get some time this weekend I can try the Netflix app on the LG TV itself.

  • 0 in reply to shred

    Hello,

    i've got the same Problem. But i think there is a solution.

     

    - The Information is out of the Sophos KB. But i did not remember the Link.

     

    You only have to create a new Firewall Rule with the following entrys. After adding this Rule evertything works fine.

     

    Source: LAN

    Source Network: in my Case the IP of my LG TV

    Destination: WAN

    Destination Networks: Netflix (it really exsist in the Dropdown menu)

    Service: ANY

     

    IPS: None

    Traffic Shaping: None

    Web Policy: none

    Application Control: None

    NAT: Rewrite source address (Masquerading)

     

    I hope it will help you

Reply
  • 0 in reply to shred

    Hello,

    i've got the same Problem. But i think there is a solution.

     

    - The Information is out of the Sophos KB. But i did not remember the Link.

     

    You only have to create a new Firewall Rule with the following entrys. After adding this Rule evertything works fine.

     

    Source: LAN

    Source Network: in my Case the IP of my LG TV

    Destination: WAN

    Destination Networks: Netflix (it really exsist in the Dropdown menu)

    Service: ANY

     

    IPS: None

    Traffic Shaping: None

    Web Policy: none

    Application Control: None

    NAT: Rewrite source address (Masquerading)

     

    I hope it will help you

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