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How do I boot to previous firmware with Putty?

Rick Leslie

Hi All,

 

I 'upgraded' to firmware version 17 MR2 from 17 MR1.

 

Since the 'upgrade' I cannot access the web UI - I get a blank page with "Internal Server Error" in the top right corner in response to login submission.

 

I do not have easy access to connect a terminal cable but I can get access through Putty.

 

Is there a way to remove the MR2 or boot to MR1 using a connection with Putty?

 

Thanks 



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  • 0

    I managed to re-start using 17.0.1 and was able to log in. I tried booting to 17.0.2 without using the settings from the previous version, then, once I had gone through the problems of reconfiguring a PC on the network and reconfigured the managed switch between it and the Sophos, I restored my backed up settings.

    Upon the restart, having again configured the PC and switch, I was back to square one... "Internal Server Error".

    I used PuTTY to reboot to 17.0.1, which is working correctly, and left it there...

    Today, to my delight, I found 17.0.3 was available and promptly got it installed. I hoped that it would allow me to access the web UI, however, as with 17.0.2, I am getting the same "Internal Server Error" problem.

    This really isn't good enough Sophos.

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  • 0

    I managed to re-start using 17.0.1 and was able to log in. I tried booting to 17.0.2 without using the settings from the previous version, then, once I had gone through the problems of reconfiguring a PC on the network and reconfigured the managed switch between it and the Sophos, I restored my backed up settings.

    Upon the restart, having again configured the PC and switch, I was back to square one... "Internal Server Error".

    I used PuTTY to reboot to 17.0.1, which is working correctly, and left it there...

    Today, to my delight, I found 17.0.3 was available and promptly got it installed. I hoped that it would allow me to access the web UI, however, as with 17.0.2, I am getting the same "Internal Server Error" problem.

    This really isn't good enough Sophos.

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