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GoToMyPc slow; especially file transfer

GoToMyPC file transfers with the Sophos firewall have slowed down substantially.

The file is 165 Mb and I am trying to transfer the file from the remote PC (download)

I can transfer to my home computer with a Netgear firewall in about 15 minutes

With the Watchguard firewall that I replaced the speed was also about 15 minutes

With my Sophos firewall it takes up to 2 hours

I believe GoToMyPC runs slower in general but it is the file transfers that are impacting me the most.

I just upgraded the firmware to 17 without a noticeable improvement.

 

Appreciate any help

 

Below is a screen print of a web protection exception I created for GoToMyPC

Below is the firewall policy that I believe should be in effect

It is a policy without AV scan, etc that I created for trouble shooting

 



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  • Hey  

    Please reference #1 and #4 for some basic troubleshooting regarding slow traffic. Please confirm if the traffic is using the correct firewall rule ID. Ensure that any IPS, DoS, and scanning is disabled for performance troubleshooting purposes.

    Regards,

    FloSupport | Community Support Engineer