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All Wifi connections are lost every x minutes.

ClaasLisowski

It started with v17 MR1 that every x minutes all Wifi connections are lost and all clients have to login again.

Using AP55c with WPA2 Enterprise.

I reverted back to v17 GA but it didn't change the behaviour so I updated again to the MR1 to be up to date.

I have pulled the cable for a while of the AP55c and restarted it this way, same behaviour though.

 

Anyone has the same issue? That is even more disturbing than the previous daily reboot, which is fixed -> thanks Sophos and Deepti.



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  • 0

    The awed.log contained these logs around every 5 minutes starting at the time of the MR1 update.

     

    2017-11-19 02:55:28 Could not read from file '/tmp/awed/A4004CD376ECD58.pid': No such file or directory
    2017-11-19 02:55:28 [A4004CD376ECD58] (Re-)loaded identity and/or configuration
    2017-11-19 02:56:11 [MASTER] updating DB for AP A4004CD376ECD58 with new channels (13,36 -> 11,36)
    2017-11-19 02:59:57 [A4004CD376ECD58]Connection error: Connection reset by peer
    2017-11-19 02:59:57 [A4004CD376ECD58] error while writing to socket, dropping.
    2017-11-19 03:00:27 [MASTER] new connection from 192.168.13.20:44259
    2017-11-19 03:00:27 [A4004CD376ECD58] AP55C from 192.168.13.20:44259 identified as A4004CD376ECD58
    2017-11-19 03:00:27 Could not read from file '/tmp/awed/A4004CD376ECD58.pid': No such file or directory
    2017-11-19 03:00:27 [A4004CD376ECD58] (Re-)loaded identity and/or configuration
    2017-11-19 03:01:03 [MASTER] updating DB for AP A4004CD376ECD58 with new channels (11,36 -> 13,36)
    2017-11-19 03:04:49 [A4004CD376ECD58]Connection error: Connection reset by peer
    2017-11-19 03:04:49 [A4004CD376ECD58] error while writing to socket, dropping.
    2017-11-19 03:05:19 [MASTER] new connection from 192.168.13.20:44261
    2017-11-19 03:05:19 [A4004CD376ECD58] AP55C from 192.168.13.20:44261 identified as A4004CD376ECD58
    2017-11-19 03:05:19 Could not read from file '/tmp/awed/A4004CD376ECD58.pid': No such file or directory
    2017-11-19 03:05:19 [A4004CD376ECD58] (Re-)loaded identity and/or configuration
    2017-11-19 03:06:01 [MASTER] updating DB for AP A4004CD376ECD58 with new channels (13,36 -> 11,36)

     

    I removed the AP55c, restarted the Sophos XG box and added it again. Now observing but it seems better.

  • 0 in reply to ClaasLisowski

    The issue didn't reoccur, the log file stays clean. Solved.

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