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Forwarding port 8443

RichardPhillips

Hi,

We have a CRM package that uses HTTPS. This works fine for everyone.

Installed on the same server is YellowFin. Its a business intelligence solution for clever reporting. It uses port 8443, and the existing CRM package redirects certain pages to it. It all works fine internally.

When going external, the 8443 doesnt appear to be redirected.

I have seen issues on here around SSL VPN etc conflicting, but a call I had logged through support which shows by using a netstat the firewall is not listening on 8443.

What I do find odd though, is in the logs its not the usual denied message I would expect to see below. Its the Appliance Access (in red) thats confusing me as Id expect to see invalid traffic instead.

User portal, admin portal etc are all on ports other than 8443.

Any ideas? Thanks.

messageid="02002" log_type="Firewall" log_component="Appliance Access" log_subtype="Denied" status="Deny" con_duration="0" fw_rule_id="0" policy_type="0" user="" user_group="" web_policy_id="0" ips_policy_id="0" appfilter_policy_id="0" app_name="" app_risk="0" app_technology="" app_category="" in_interface="Port6" out_interface="" src_mac="18:8b:9d:74:d4:f8" src_ip="IP OF EXTERNAL DEVICE" src_country="" dst_ip="PUBLIC IP OF CRM" dst_country="" protocol="TCP" src_port="58434" dst_port="8443" packets_sent="0" packets_received="0" bytes_sent="0" bytes_received="0" src_trans_ip="" src_trans_port="0" dst_trans_ip="" dst_trans_port="0" src_zone_type="" src_zone="" dst_zone_type="" dst_zone="" con_direction="" con_id="" virt_con_id="" hb_status="No Heartbeat" message="" appresolvedby="Signature"



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  • 0

    Hi Richard,

     

    I'see its a long time, since your post, but i stumbled over it because i've get the same problem but after hours auf "try and error" i figured it out:

    Check your custom service you've tried to forward: As source port you need to set it to: "1:65535"

    That was my mistake, it set it alway to: source port: 8443  destination port: 8443.

     

    Here is how it should look like:

     

     

Reply
  • 0

    Hi Richard,

     

    I'see its a long time, since your post, but i stumbled over it because i've get the same problem but after hours auf "try and error" i figured it out:

    Check your custom service you've tried to forward: As source port you need to set it to: "1:65535"

    That was my mistake, it set it alway to: source port: 8443  destination port: 8443.

     

    Here is how it should look like:

     

     

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