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AD Authentication Server Configuration Problem

M.Hegazy

hello everyone

here iam still trying to configure all rules i need to apply on my work environment

i have read that i can setup my AD as authentication server to let users access the internet

but i couldn't make it work and i hoped to figure out the problem with you guys

so this is my configuration

Network IP : 10.10.10.0/24

Sophos GW : 10.10.10.1

DC : 10.10.10.2

my first step was add DC to Authentication Servers

 

then i configured the authentication method as the following

then i imported all of the OUs to Sophos

then i have created a firewall rule to allow access for example to HR OU users

finally i have logged in with a user from HR OU and another testing OU

and i have signed in Captive portal with there AD usernames too

but the problem is when i signed in with the HR username i couldn't access the internet

so what i have missed ?

thanx in advance for any help :)



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  • 0

    Under Authentication > Groups could you confirm their Surfing Quota is not limited?

    Also, on the LAN>WAN firewall rule you created for the HR OU did you enable Masquerading and/or select a Web Policy?

  • 0 in reply to Karlos

    the surfing quota policy is "Unlimited Internet Access"

    and for the firewall LAN>WAN rule the Masquerading is enabled and there is no web policy or application policy

    i have tested to ping on 8.8.8.8 from HR user and i can ping it successfully but cant surf the internet

    is there any missing step should do on the AD ?

  • +1 in reply to M.Hegazy

    Sounds like DNS

    What are you using as your DNS? If it's the XG, what is configured under Configure > Network > DNS?

    If you are using DHCP on the XG, review your DNS settings under Configure > Network > DHCP > Select Server > DNS Server

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