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Sophos Access point can't authenticate through Sophos XG Firewall in bridge mode

Hello,

A Sophos XG FW was installed in bridged mode between our router and MPLS provider router.

Also, we have a SG UTM Firewall for our Internet connection. SG FW is used as Wireless controller too.

My problem is that access point, on remote site, can not register on SG FW.

As explain in this link https://community.sophos.com/kb/en-us/119131 . Access Point tried to discover the Firewall with "Magic IP" 1.2.3.4.

But after a packet capture, the XG ( with Wireless Protection disable and in bridged mode) seem to drop packet for destination 1.2.3.4 .

I tried to add a static route to bypass this problem and add a rule to allow IP 1.2.3.4 and TCP port 2712 but the packet are still dropped.

I can not try to use second method with DHCP option, because provider router can't do this ( shame !).

Could you please help me about this problem ?

Best Regards,

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