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SSL VPN Disconnects

Ajay Sharma

We've XG300 Firewall. We have created SSL VPN policy and nearly 50-60 users connect to the firewall, using VPN client. We have disable idle timeout. the VPN clients get disconnected even when they are not idle and then they have to reconnect, our users use SAP and such abrupt disconnection result in business loss.

 

Any suggestions to resolve the problem.



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  • 0

    Hi Ajay,

     

    Is this happening to all your 50-60 users that connect through SSL client vpn?

     

    To check further, login to the command line interface (CLI) and select 4. Device Console to run the following command:

    drop-packet-capture port 8443

     

    let us know how it goes.

     

    Regards,

    Rap

Reply
  • 0

    Hi Ajay,

     

    Is this happening to all your 50-60 users that connect through SSL client vpn?

     

    To check further, login to the command line interface (CLI) and select 4. Device Console to run the following command:

    drop-packet-capture port 8443

     

    let us know how it goes.

     

    Regards,

    Rap

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