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Custom Report returns no results

Kevin Thomas

The custom reports when I try to run them always return no records found. I am running SFOS 16.05.7 MR-7. As you see in the screen shot below I have data to report on, for this example I used 9-5-17 through 9-6-17. 

 

But when I run a custom report I get this. I am clicking the generate button.

 

I have checked an on box reporting is enabled.

 

What am I missing?



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  • 0

    Hi  

    Looking at your second image of the Customer Reports page, you have left the Domain and User Name fields blank. You would need to fill these out in order to generate relevant data on your report. You can adjust these fields and select a ‘Group’ instead of a ‘User’ or search by ‘IP Address’ or ‘Category’ instead of a Domain. Thanks.

    - Karlos

  • 0 in reply to Karlos

    Hi Karlos,

    on my XGs I get the report generated without filling in those fields.

    On the upgrade one and the one built with the latest ISO.

     

    Ian

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