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Synology NAS does not connect to the Internet

roberto rattin over 8 years ago

Hello to all,
I have a problem with my Synology, it's all great but it can not connect to the internet to download apps or to make updates.
What am I doing wrong?
Thank you, Roberto.

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0 rfcat_vk over 8 years ago

Hi,

your question is a little brief.

Is the NAS actually connected to the firewall. Does the NAS have the firewall as its gateway and DNS. What firewall are you using and what version?

Are you using clientless users?

Please provide more details.

Ian

XG115W - v19.5.1 mr-1 - Home

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0 rfcat_vk over 8 years ago

Hi,

your question is a little brief.

Is the NAS actually connected to the firewall. Does the NAS have the firewall as its gateway and DNS. What firewall are you using and what version?

Are you using clientless users?

Please provide more details.

Ian

XG115W - v19.5.1 mr-1 - Home

If a post solves your question please use the 'Verify Answer' button.
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0 roberto rattin over 8 years ago in reply to rfcat_vk

I'm using the latest version of xg firewall on vsphere 6.5

no, no clientless user use.

on synology (xpenology) i set up as the gateway and dns the firewall.
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0 lferrara over 8 years ago in reply to roberto rattin

Roberto,

check firewall logs, web and IPS in order to investigate what traffic is blocked or use drop-packet-capture command from console.

Regards
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0 roberto rattin over 8 years ago in reply to lferrara

Thanks, I did not even think of logs =)
I had some rules that blocked the navigation.
All solved.

0 Amit Agrawal over 7 years ago in reply to roberto rattin

Hello,

I am facing the same problem.. I have checked all logs and everything.

Can you guide what did you do to get it working?
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