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Can't login with windows user to user portal

Nino Padrutt

Hi

I setup a new XG115 and added the AD Server with test connection was successful. Also I installed STAS but I it seems have to have an issue left since I can't login with my windows users.

My Server has the IP 192.168.109.211

My XG115 192.168.109.111

Here is my configuration

 

 

 

The Service on the AD Server is running with a domain admin.

I imported successfully the user group from the AD to the firewall.

 

Can anyone point me to what I'm doing wrong?



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  • 0

    I noticed that on the General Tab the part with the Sophos Applicance served is empty. Might that be the reason here? Does anyone have an idea what the cause could be for that?

  • 0 in reply to Nino Padrutt

    Nino, this means that STAS is not communicating with the XG Firewall. When everything is perfect, the XG IP address will automatically populate over there.

     

    I insist that you try this again. (I know you may have manually type 'domain\administrator', but believe me below step sometimes does the trick) :

     

    open services.msc -> Right Click -> Properties -> Log On -> This Account -> Browse -> Type admin and 'Check Names' select administrator user, re-enter password.

    Restart STAS by clicking on Apply and then Ok. Check if you see Live Users in Live Users List again.

Reply
  • 0 in reply to Nino Padrutt

    Nino, this means that STAS is not communicating with the XG Firewall. When everything is perfect, the XG IP address will automatically populate over there.

     

    I insist that you try this again. (I know you may have manually type 'domain\administrator', but believe me below step sometimes does the trick) :

     

    open services.msc -> Right Click -> Properties -> Log On -> This Account -> Browse -> Type admin and 'Check Names' select administrator user, re-enter password.

    Restart STAS by clicking on Apply and then Ok. Check if you see Live Users in Live Users List again.

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