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Oubound - Unable to connect to external network using VPN

Hi,

I did to create a firewall rule just for specific ipaddress who want to access VPN. Allow any any "services" and no restriction "WF, AP, IPS". Unfortunately the user still failed to connect on his desired external network.

Thanks

Topher



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  • Hi Topher,

     

    Were you able to at least ping any hosts in the external network after you've applied the said policy that you have created?

     

    May you please give also a detailed setup of your network and firewall configuration if possible.

     

    Thanks,

    Rap

  • Hi Rap,

    Yes i was able to ping the address.

    ---SOURCE---
    Source Zones - Lan
    Source Network and Devices - Specific address
    During Sched Time - All the Time

    ---DESTINATION AND SERVICES---
    Desti Zones - Wan
    Desti Network - Any
    Services - Any

    ---Identity---
    Match known users - uncheck

    ---Malware Scanning---
    All options were uncheck

    ---Advance---
    IPS, WP and AP were all not set

    Nat & Routing - working as i have internet

    Thanks and Regards,
    Topher

  • Hi Topher,

     

    May you kindly provide your detailed network setup? did you set up a site-to-site vpn? and please provide the hosts you've tried to reach on your testing

     

    Regards,

    Rap

  • Hi Rap,

    No site to site VPN.
    Imagine a setup like when we are using our personal internet from our Mobile phone shared as hotspot like what I always did because my Sophos XG doesn't want me to connect on my desired external network.

    Thanks
    Topher

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