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Cannot get plex to work

O alias over 8 years ago

This is how i've setup my rules:

I can confirm externally that the port is open, however the plex site indicates no connection.

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0 Aditya Patel over 8 years ago

Hi ,

Could you provide the packet capture for port 32400 ? I would prefer tcpdump or packet capture on your UI >dagnostics>packet capture .

Command for console > tcpdump 'port 32400

Please check if the rule is Natted or not .

Regards,

Aditya Patel
Global Escalation Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
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0 O alias over 8 years ago in reply to Aditya Patel

Turns out it was user error...when I installed Sophos, I redid my internal network and had the wrong internal IP mapped. Thanks for the response though!
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0 Aditya Patel over 8 years ago in reply to O alias

Hi

Thank you for an update, glad you were able to resolve this issue.

Regards,

Aditya Patel
Global Escalation Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
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0 Aditya Patel over 8 years ago in reply to O alias

Hi

Thank you for an update, glad you were able to resolve this issue.

Regards,

Aditya Patel
Global Escalation Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
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