Quarantine digest mail not received

Hi Alessandro,

Are you able to release a mail from Email | SMTP Quarantine and does the user receive it?

Yes. If I release the mail, user receives it.

Regards,

Alessandro

Can you capture awarrenmta.log while releasing a mail or two and PM me?

PM sent.

Regards,
Alessandro

Please post the results - we have the same issue at two customers

Thanks

Max

Hi Alessandro,

The logs show that the Email is sent successfully, I suspect if it is an XG issue. 

Thanks

Is it a bug or something else?

Thanks,

Alessandro

Hi Alessandro ,

Could you check if the Quarantine digest is enabled for the groups on your device? The users can only be a member of 1 group outside of AD and even though the quarantine digest has been enabled, it is off in all groups by default.  Once you find the group the user is in you can enable the quarantine digest for these groups.

As you can see, Quarantine Digest is enabled for the group involved.

Regards,

Alessandro

Also having this 'problem' or 'bug'