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LTE modem with passthrough of external IP address

Hi there. I am having some challenges in terms of finding a suitable LTE modem to use with Sophos XG. I currently have a Huawei B882 hub that is connected to an ethernet port on the computer running XG. Unfortunately the problem with this device is that it uses NAT and lacks through a passthrough mode (i.e. so the external IP address is not presented to XG). In other words, the usual problems arise with double-NAT.

For some reason, I seem to be having trouble finding a suitable LTE device that has a passthrough mode or is just a "bare" modem. I'm in Canada, and the devices offered by my service provider include the following:

  • Novatel Wireless MiFi 7000
  • Novatel Wireless MiFi 6630
  • HUAWEI LTE E8372 Hotspot Turbo Stick
  • ZTE MF275R Turbo Hub

I looked into each of these devices and it appears none of them have passthrough. The Huawei device seemed promising because it happened to be on the compatibility list for XG, which I thought was interesting because I would have thought the double-NAT issue would still arise. That being said, I was a bit hesitant to purchase it to conclusively find out.

I was just curious how others manage to deal with this particular issue. For example, does the XG have something to manage this when using dongles (in contrast to the hub I'm currently using)? Is there a way to configure things to avoid the problem? Any thoughts or suggestions would be most appreciated. 



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  • Hi,

     

    Good day!

     

    I believed that Cellular WAN in SophosXG is plug and play and after the LTE USB stick is mounted the stick itself will provide a DHCP IP address either public or private but mostly its private. As I have read, your issue is "pass through", wherein you would prefer to get a public IP rather than private IP. The ISP provider itself could give you the solution for the issue if we are talking about LTE USB stick. 

    Warm Regards,

    Deo Angelo P. Lim | Technical Manager

    M +63 917 720 2755

    E deo@armlinkccs.com

    Skype: deoangelo.lim

Reply
  • Hi,

     

    Good day!

     

    I believed that Cellular WAN in SophosXG is plug and play and after the LTE USB stick is mounted the stick itself will provide a DHCP IP address either public or private but mostly its private. As I have read, your issue is "pass through", wherein you would prefer to get a public IP rather than private IP. The ISP provider itself could give you the solution for the issue if we are talking about LTE USB stick. 

    Warm Regards,

    Deo Angelo P. Lim | Technical Manager

    M +63 917 720 2755

    E deo@armlinkccs.com

    Skype: deoangelo.lim

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