Install Certificate (.cer)

Question

Hello, 
 
 im trying to install a Cerficate on the XG firewall. 
 we generate a CSR file, and requested the Cerfificate. when i try to upload the certificate to sophos i receive an error. 
 
 first we go to system certificates 
 * choose upload certificate * give it the name it should have, upload a .CER file en choose the private key its in the csr file. * with no Password. 
 * press save. then the next fault will be shown.

hope someone can help me. 
 Greets Kevin

Paul Digby · Accepted Answer

I started (and now resolved) this threed on same subject but different, but very similar! https://community.sophos.com/products/xg-firewall/f/sophos-xg-firewall-general-discussion/95348/import-crt-certificate My first issue was, the XG firewall did not know about the goDaddy UK CA (Certificate Authority), so had to overcome that first. Then I had to find 'the key'. Fortunately, I had already completed successfully on my SEA (Sophos Email Appliance) and was able to export both the certificate and key. When you do export, you get a single .pem file, which contains both the cert and key (open in Notepad in windows and you can copy and paste the text out to 2 separate files. If I did not have the SEA, I would have been stuck, as there was no way from the 2 certs from goDaddy to get the 'key'. For you, I think you need to import the certificate to something (Windows IIS), to be able to export (backup) the cert and key.

ApprehensiveEdge6 · Answer

hello, 
 hate to necro a two-year-old thread, but maybe it'll help some future searcher. 
 i was having a similar issue, where the page was giving me the "Certificate could not be uploaded due to invalid private key or passphrase. Choose a proper key" message. 
 in my case, it turns out that the .key file that i had been uploading was encoded as UTF-8-BOM. i changed it to just UTF-8, and then the xg took it without issue.