Guest User!

You are not Sophos Staff.

Thread Info
  • State Verified Answer
  • Locked Locked
  • Replies 5 replies
  • Answers 1 answer
  • Subscribers 28 subscribers
  • Views 20281 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Can't see users on the groups I just import from AD.

John Henry Vindas Carballo

 Hi all,

I have setup a 210 with XG and STAS, I want to sync the users from the AD groups, I follow some guides but I can't see any user in any groups.

I read some posts about this and they say all the users had to login into user portal so the XG can cache their credentials.

I did try a couple times but the groups still dont have any users inside.

Anyone had some experience with this or any advice?

(Sophos XG 210 SFOS 16.05.5 MR-5)

 

Thank you.



This thread was automatically locked due to age.
Parents
  • 0

    So, I have another question about this...

    If my users change their password, they should login in the User Portal again?

    Even if I have STAS configured? Or I'm misunderstanding whats STAS for?

     

    Thanks!

  • +1 in reply to John Henry Vindas Carballo

    I am not quite sure if i understand your question correctly.

    But remember: The user is created or updated on the XG when the user authenticates on the XG.

    It does not matter which engine authenticates the user (User Portal, STAS login, SSO Client, Captive Portal, etc.). 

    You will not have to re-login to the user portal when the user updated his password, because it will be done automatically when the user authenticates again.

    If you are using STAS, the user is authenticated on XG when the Collector send this event to the XG (Login Event, or WMI Polling).

Reply
  • +1 in reply to John Henry Vindas Carballo

    I am not quite sure if i understand your question correctly.

    But remember: The user is created or updated on the XG when the user authenticates on the XG.

    It does not matter which engine authenticates the user (User Portal, STAS login, SSO Client, Captive Portal, etc.). 

    You will not have to re-login to the user portal when the user updated his password, because it will be done automatically when the user authenticates again.

    If you are using STAS, the user is authenticated on XG when the Collector send this event to the XG (Login Event, or WMI Polling).

Children