Sohpos Activation issues (Has ISP Address, no internet)

Question

Hi, 
 I am trying to activate my Sophos home license and but it keeps saying I do not have an internet connection and will not move any further. If I SSH in I have an IP from my ISP and everything looks fine except I cannot ping out to any internet address. I can ping localhost and anything on the LAN.

sachingurung · Answer

Hi Atlantisman, 
 Interesting name! What settings do you select on the WAN configuration page during the activation? Please refer the getting started guide for virtual appliances. 
 Any help?

Aditya Patel · Answer

Hi Atlantisman , 
 In your existing network, I believe you may have DHCP option in your LAN for your system in the network. In this case, the simplest way to connect the device to the internet is plugging it into WAN interface i.e. Port 2 by default and it will request an IP through DHCP. You may see the IP address if you are able to take the access of the device.