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Sohpos Activation issues (Has ISP Address, no internet)

Atlantisman
 

Hi,

I am trying to activate my Sophos home license and but it keeps saying I do not have an internet connection and will not move any further. If I SSH in I have an IP from my ISP and everything looks fine except I cannot ping out to any internet address. I can ping localhost and anything on the LAN.



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    Hi Atlantisman , 

    In your existing network, I believe you may have DHCP option in your LAN for your system in the network.  In this case, the simplest way to connect the device to the internet is plugging it into WAN interface i.e. Port 2 by default and it will request an IP through DHCP. You may see the IP address if you are able to take the access of the device.

     

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  • 0

    Hi Atlantisman , 

    In your existing network, I believe you may have DHCP option in your LAN for your system in the network.  In this case, the simplest way to connect the device to the internet is plugging it into WAN interface i.e. Port 2 by default and it will request an IP through DHCP. You may see the IP address if you are able to take the access of the device.

     

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