WebAdministration doesnt show, doesnt load

Michael,

first of all, try to ping the 172.16.16.16 from your computer. Maybe the port used for LAN is another one. Once you have identified the port, you can proceeed with product activation using even CLI. Make sure you and XG are able to surf on internet otherwise the activation will fail.

Regards

Hello.

I try to ping 172.16.16.16 from my computer, but I have not any ping from device Sophos UTM110/120.
I test browse in internet, but Internet doesn´t load any website.

I searched in internet on second computer. I searched, that I have to write: console: system appliances_access enable.
I wrote it to console and device restarted, but WebAdministration doesn´t load, show.

How do I delete this my problem yet?

Michael,

did you try port one by one?

"one by one", do you think physically ethernet or do you think ip address x.y.z.1-x.y.z.254?

Ports.

I think what Luk meant is the physical, try every port and let us know of the results

Thank you very much for help.
I disconnect the cable from port1 on Sophos UTM and I connected the cable to port4 on Sophos UTM.
I opened browse and I wrote ip address: https://172.16.16.16:4444 and WebAdministration showed me.
I logged in to WebAdministration by default name and default password.
After logged I clicked on "Basic Setup."
I want to configure the WAN port. In "IP Assignment" clicked on static.
I wrote ip address, subnet mask, gateway and DNS.
After I clicked on "save changes" and Sophos does not respond.

Please, how do I delete this problem?

try refreshing the basic setup page, if it doesn't work, you could try to reboot the machine and try to access the webadmin basic setup page again.

let us know of the results.

regards,

Rap

Michael,

in addition to what Ashen1 wrote, use the console commands to understand if the IP is still configured otherwise you can perform a factory reset using option 5 > 1.

Let us know!

If I wrote ip addres, netmask, gateway and dns I clicked on „save changes,“ Sophos wrote me: „device basic setup settings updated successfully.“

I wanna to activation Sophos device. I copy serial number from email to administration. I clicked on „activate device.“ I waited any seconds. After sophos wrote me: „No internet connection. Chceck your internet connection as described in...“

I checked configuration „basic setup“. It was ok.
So I reboot sophos. I logged in to Sophos again.
I checked configuration „basic setup.“
Sophos does not configuration. So I configuration again a clicked on „save changes.“
After I rebooted Sophos device.
I checked configuration. Sophos doesnt configuration.
Sophos do it after every reboot.

How do I delete this error?