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DHCP Relay not working in MR5

MichaelBolton

Since updating to MR5, DHCP relay is not working. We had to break HA and roll back to MR4 since you cannot rollback a HA setup [:@]. Has anyone else seen this behavior? We have already opened a case but curious of others. Device is an XG230 running A-P HA with a LAG to our core.

Mike



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  • 0

    We had the same issue except that we have blocked our entire network!

    We have two XG330 in HA and breaking the HA to revert the firmware makes me totally angry.

    The DHCP relay doesn't work and the firewall blocks answers from DHCP server.

     

    After more than one year of developing XG platform and even no tools to translate SG rules to XG, this isn't a professinal approach for what it might considered a high end firewall!

     

    We are considering to move our 4 firewall setup to a more *enterprise class* hardware sucha as Palo Alto.

     

    Anyone from Sophos can quickly solve this issue!?!

     

    Davide

  • 0 in reply to Davide Bortolini

    Hi All,

    who can, open a ticke with Support and report here back the ticket iD.

    can you check internally if this is a know bug or need further investigation?

    Davide, the first release was not successful at all. I agree with you. Now we are waiting for an advanced improvement (v17). Take note that every vendor has its pros and cons. All of them have bugs!

    Regards

  • 0 in reply to lferrara

    Sure every vendor has pros and cons...but guys...I have blocked my entire network just after a RECOMMENDED update!

    There's really something not working well in the Sophos QA department, I guess you agree with me.

     

    Thank you anyway for taking care of this. I have opened a case.

     

    Davide

  • 0 in reply to Davide Bortolini

    HI Davide, 

    Kindly access the advanced shell through SSH and go to the /log directory and run this command:
    tail dhcpd.log and copy it and paste in notepad and send it to us for investigation.

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