Hello,
We just switched from the UTM 9 to the XG firewall, and so far I don't really understand why the email protection isn't doing what I expect it to...
We are set up in MTA mode, and I have created email policies to allow 1 specific address to skip spam checking, malware checking, etc etc. On the UTM we had this in the Exceptions section.
For some reason this particular email address gets rejected because we have the Reject invalid HELO or missing RDNS set up, which we want to keep. I don't know why this email address does this. The vendor didn't respond to my attempts to contact them about it.
Anyway
Setting up email policies and making an exception that way doesn't work for the invalid HELO / RDNS, because that email is still getting rejected. Do I have to turn the whole feature off? I would rather not...
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