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Google Play Store blocked by IPS

 Hello,

I am running XG Firewall for a few months now. However, I still have a problem which I could not solve yet.

When trying to update my apps on my Android phone, Google Play Store keeps trying to download the updates. After several minutes I receive error 495 in Play Store.

I am using a firewall rule with a IPS policy set to "lantowan_general" (default Sophos policy). When I change the IPS policy to "none" in this firewall rules, updates are downloading and installing. So I know my problem is related to IPS.

However, in my IPS log there isn't any sign of blocked traffic. So I don't know which IPS rule is causing this problem.

Any ideas on how to solve this?

Thanks in advance!



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  • Im currently having this issue as well. Since the new Updates. Have logging on firewall policy 

     

    Its definitely blocking google (172.217.25.170) on 443

    (Let me know what information you need from the logs)

    Before the Version 17 upgrade IPS did not block this traffic.