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VoIP and SIP Not Working - Cloud FreePBX

Sophos XG + VoIP = MASSIVE FAIL on the part of Sophos!

Setting this up should NOT be this complicated!

Hoping someone much more intelligent than I, has been able to get their VoIP working.

  • FreePBX server in the cloud (please do not confuse this for a cloud VoIP provider - I have an actual FreePBX instance running as a cloud VM)
  • voip.ms as a SIP provider
  • 6 VoIP devices in the house ranging from softphones to actual physical SIP phones

I need for any of my phone devices to be able to place an outbound call. I need for anyone from anywhere in North America to be able to dial my number and based on their IVR selection, reach anyone in the family.

Does anyone on this forum have a scenario like this that IS working? Hell, even if you have a single device, I'm willing to try anything at this point. If you have a FreePBX or other type of PBX on your internal network, I'd like to know how you have it configured. I'm willing to move the server back in-house if needed.

As happy as I am with the firewall's speed and performance, not being able to get a working VoIP configuration is completely unacceptable. If I can't get this working, I'm simply going to have to go back to my Sophos UTM which was child's play at setting up.



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  • I'm having issues with SIP too. The firewall rules are allowing everything and even checking the log, nothing is being blocked.

     

    In my case I'm using Cloud PBX from the German Telecom.
    Interstingly enough, when I connect my computer directly to the router instead of the firewall it works flawlessly. But behind the firewall, the application claims that SIP is being blocked in the network.

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