Outbound mail = fail for password reasons

Franck,

in addition, is the XG sending email out directly or does it send email to a smart host?

Regards

Direct delivery, no smart host 

and i did not apply any SPX config 

Franck,

check the awarrenmta.log from /var/tslog by accessing the advanced shell and check if you see somethink interesting.

Regards

Hi folks

here is the screenshot of the error

please note that if i put a password like SPX requires in the object of the mail, the mail is sent as a secured mail with password protected attached pdf

so i think that is a SPX option to disable somewhere...but where ?

Franck,

check your SMTP policy first:

https://community.sophos.com/kb/en-us/123114

Follow the guide and see which is the enabled option.

Regards

Tried to make a fresh new SMTP policy with no options

impossible to apply without putting "default template" in SPX item

but if i apply "default template", i can record the new policy = but SPX is enabled ...

see attached

self solved !

As i already experienced that, i tried to login on the webmin in english instead in french

And......i could validate my SPX template to "NONE" in the SMTP policy

Now mail flow is ok

So it was a bug in the french web interface of the product !

Thanks for your support guys !

self solved !

As i already experienced that, i tried to login on the webmin in english instead in french

And......i could validate my SPX template to "NONE" in the SMTP policy

Now mail flow is ok

So it was a bug in the french web interface of the product !

Thanks for your support guys !