Getting a site recatagorized that has "proxy" as part of it's name? www.proxyvote.com

Question

We have a site some people use called www.proxyvote.com. It's for proxy voting on stocks, bonds, funds, etc. It has NOTHING to do with anonymizers which is what the site is being categorized as. I have submitted this site multiple times as have some co-workers but it isn't being removed. I'm assuming Sophos sees the word "proxy" in the name and that's why. For the time being I added in a exception filter called "Sites to allow through" and added in the pattern ^[A-Za-z0-9.-]*\.proxyvote\.com/ . 
 Is this the best way to do this or is there another way to manually recatagorize the site locally on my XG? 
 -Allan

Michael Dunn · Accepted Answer

Exceptions are another way of allowing things. It is a bigger hammer, more exact because you can use regex (though more dangerous if you write it incorrectly), but is also turns off other checks such as filetype blocking. They also automatically apply to every policy. URL Groups or Custom Categories are more precise in resolving the specific category issue. Exceptions get evaluated on every single request. Badly written RegEx can be inefficient. Hundreds of inefficient RegEx could affect performance on every single request. URL Groups are more efficient - they still get applied to every request but straight text matches on domain names are much faster. Custom Categories are the most efficient. That being said, excluding poor RegEx we are probably talking microseconds. 
 One difference is in reporting and logging. The Custom Category would appear in the report. A URL Group or Exception would still have the original category. 
 For you, that regex looks good and if you only have a few dozen then it should be fine in Exceptions.

lferrara · Answer

Allan 
 If you already submitted the request to category the site, you cannot do nothing more at the moment. 
 With v-7 it should be possible to use override option as the one Available on utm 9. 
 Regards