User failed to login into SSL_VPN through AD mechanism because of wrong creditials

Lawrence,

did you enabled the Authentication Method under Configure > Services > SSL VPN Service ?

Thanks

Yes that has all been set, triple checked that.

Thanks

I have recreated the firewall, AD, authentication, SSL policy and settings, regenerated the certificates but even local accounts do not work.  It is strange

Lawrence,

send me a PM and I will have a look at your XG.

Regards

I powered up my other XG firewall and setup a basic SSL VPN and it worked straight away.

FYI for anyone having a similar problem, after looking through the logs it was the One Time Password settings that was causing the issue.  Go into Authentication\One Time Password\settings and turn off OTP for all users,  this fixed my issue.

Cheers

FYI for anyone having a similar problem, after looking through the logs it was the One Time Password settings that was causing the issue.  Go into Authentication\One Time Password\settings and turn off OTP for all users,  this fixed my issue.

Cheers