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Did the RAM limits change for Home edition for 16.05.2 to 4GB?

MichaelHigginson

Did the limits for RAM on Home edition get changed with SFOS 16.05.2 MR2? I'm only seeing 4GB after update. Still only showing 4GB after rolling back to SFOS 16.05.1 MR-1. I was seeing 6GB usable before upgrade.



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    Hi All,

    We are investigating the issue, please be sure, we are gathering as much information to provide a better RCA on this matter.  Can we get the output of the following two commands:

    1. cat /proc/meminfo | grep -i memtotal
    2. free

    3. dmidecode -t memory

    Alongside, the users who saw 8 GB RAM utilization for the Home editions was a defect in the initial implementation due to which the SFOS, used to scale up to full available capacity. The defect (NC- 16008) got resolved recently.

    Thanks

  • 0 in reply to sachingurung

    sachingurung said:

    Alongside, the users who saw 8 GB RAM utilization for the Home editions was a defect in the initial implementation due to which the SFOS, used to scale up to full available capacity. The defect (NC- 16008) got resolved recently.

    Did ANYBODY here ever see full 8GB RAM utilization?  Best I can see, as is my own case, when a system has 8GB physical installed the OS only used 6GB.  This is the expectation that was stated by AllenT before XG was even rolled out and is what is stated in Sophos documentation.

    What are the details of this defect?

    I'm very suspicious that some dev made a change based on a misunderstanding and  made the erroneous "mem=6G" change to enforce 6GB physical ... Which would be a solution looking for a problem.

    I think the user community has made the RCA pretty obvious.

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  • 0 in reply to sachingurung

    sachingurung said:

    Alongside, the users who saw 8 GB RAM utilization for the Home editions was a defect in the initial implementation due to which the SFOS, used to scale up to full available capacity. The defect (NC- 16008) got resolved recently.

    Did ANYBODY here ever see full 8GB RAM utilization?  Best I can see, as is my own case, when a system has 8GB physical installed the OS only used 6GB.  This is the expectation that was stated by AllenT before XG was even rolled out and is what is stated in Sophos documentation.

    What are the details of this defect?

    I'm very suspicious that some dev made a change based on a misunderstanding and  made the erroneous "mem=6G" change to enforce 6GB physical ... Which would be a solution looking for a problem.

    I think the user community has made the RCA pretty obvious.

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