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SSL VPN Stopped Working - SFOS 16.05.1 MR-1

I recently updated my Sophos XG Firewall to the latest firmware SFOS 16.05.1 MR-1 from v15.  After updating, I noticed my SSL VPN stopped working.  After trying everything I could read to get it to work, I started from scratch, and recreated the SSL VPN, following the guide published here:  https://community.sophos.com/products/xg-firewall/f/vpn/86979/i-need-instructions-step-by-step-setting-up-xg-105-ssl-vpn-remote-access

 

After having everything setup as per the guide, each time I try and connect, I get the same error: 

tls error: tls key negotiation failed to occur within 60 seconds.

 

I have tried both the Sophos SSL client, as well as SecurePoint SSL, and receive the same issue when trying to connect over UDP.

I'm not sure what to try next.

Thanks,

Shawn



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  • Does anyone have any additional suggestions?  I am going out of town for work next week, and would like to be able to use my VPN.

    I feel it has something to do with the firewall policy settings, due to UDP simply timing out, and TCP not even getting to the point of user auth.  

    I setup my firewall policy settings as per the instructions, and everything worked properly until I upgraded to SFOS 16.

    Thank you for any assistance.

    -SG

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