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Some URLs are blocked when using HTTPS Inspection

We are facing an issue of blocked requests when using the "Decrypt & Scan HTTPS" option for certain sites.

Here is an example:

https://channel9.msdn.com/ works

https://channel9.msdn.com/blogs works (it gets redirected to https://channel9.msdn.com/Browse/Blogs )

https://channel9.msdn.com/blogs/ea.azure.com results in a blocked request

 

If we turn off the "Decrypt & Scan HTTPS" option then the blocked site works.

Regarding HTTPS Inspection, the "Block unrecognized SSL protocols" and "Block invalid certificates" options are both not selected (i.e. disabled).

We are running SFOS 16.01.3 MR-2

 

Is anyone else facing this issue? Is there a solution?



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  • Peter,

    I am able to surf on all the 3 sites and I have SSL Enabled. It depends on what filters you have enabled. You can check why the website is blocked using the Log Viewer > Web Log Filter

    Thanks.

     

  • Hi,

    to test access I enabled https scanning on my XG. Using Firefox all attempts failed because the site is incorrectly configured and uses htst so FF cannot add an exception.

    Tried to connect using Safari and all connections went through without an error.

  • In order to get HTTPS working you have to import the SSL_Appliance CA. Some sites like google, facebook will not work and a HSTS error will appear. I am using HTTPS Scanning since last October and it works with no issue (apart Dropbox where you have to create an web filter exception).

    Regards

  • I added a certificate to FF on the mac and all sites work.

    I added the certificate to the ipad and facebook is still broken.

     

    I will have to check the logs for clarification.

     

    It is not the XG blocking facebook, but facebook on the ipad not talking.

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  • I added a certificate to FF on the mac and all sites work.

    I added the certificate to the ipad and facebook is still broken.

     

    I will have to check the logs for clarification.

     

    It is not the XG blocking facebook, but facebook on the ipad not talking.

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