Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

XG to RED connection unstable

Hi,

I've recently rolled out an XG 135 at our main location and placed a RED 15w at our remote office. The remote office uses a DSL connection and has 2 users. Our previous configuration was a Cisco ASA with a TPLink VPN Router and a VPN between the two offices. That would stay up and live for days. The RED device disconnects about every minute for 11-90 seconds. That instability makes the VOIP phones and internet completely unusable. There is a static IP at the remote location.

The RED device sets up a separate subnet .7.1 while the main office is on the .6.1 subnet. I've got NAT rules enabled so that traffic passes between them.  I just moved those NAT rules to the top of the list. I've tried setting the RED devices up as Standard/Unified or Standard/Split and no luck getting a stable connection for either. I've tried enabled or disabling Tunnel Compression and no change there. 

I've just disabled the Force TLS 1.2 under the RED settings, and I'll see if that makes a difference. 

I've set up two RED devices and it seems to be happening more frequently at the location that has users today (the other one is only used a couple days a week). 

Any suggestions?

Thanks,

Michael



This thread was automatically locked due to age.
Parents Reply Children
No Data