Unable to create any HotSpot

Hi everyone.

When I try to create a new hotspot, with any type of configuration, the web interface freezes for 60 seconds then the following message appears:

In the /log/tomcat.log file I can see that tomcat crashed:

2017-2-14 12:13:14,283 - ERROR - CSC - Exception in sendUDP java.net.SocketTimeoutException: Receive timed out
        at java.net.PlainDatagramSocketImpl.receive0(Native Method)
        at java.net.AbstractPlainDatagramSocketImpl.receive(AbstractPlainDatagramSocketImpl.java:144)
        at java.net.DatagramSocket.receive(DatagramSocket.java:812)
        at cyberoam.corporate.csc.client.CSCClient.sendUDP(CSCClient.java:227)
        at cyberoam.corporate.csc.client.CSCClient.send(CSCClient.java:182)
        at cyberoam.corporate.csc.client.CSCClient.generateAndSendOpcode(CSCClient.java:397)
        at cyberoam.corporate.servlets.CyberoamCommonServlet._doPost(CyberoamCommonServlet.java:362)
        at cyberoam.corporate.servlets.CyberoamCommonServlet.doPost(CyberoamCommonServlet.java:240)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
        at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:821)
        at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1685)
        at cyberoam.utilities.csrf.CSRFCheckFilter.doFilter(CSRFCheckFilter.java:74)
        at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1668)
        at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:581)
        at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
        at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:548)
        at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:226)
        at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1158)
        at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:511)
        at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185)
        at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1090)
        at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
        at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:213)
        at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:109)
        at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:119)
        at org.eclipse.jetty.server.Server.handle(Server.java:517)
        at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:308)
        at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:242)
        at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:261)
        at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:95)
        at org.eclipse.jetty.io.SelectChannelEndPoint$2.run(SelectChannelEndPoint.java:75)
        at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.produceAndRun(ExecuteProduceConsume.java:213)
        at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.run(ExecuteProduceConsume.java:147)
        at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:654)
        at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:572)
        at java.lang.Thread.run(Thread.java:745)

I already have a ticket opened with Sophos Support