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Sophos XG Internet for only a few minutes

I configured a new XG 135 to be the main router of our network.  On boot up, it works very well but a few minutes later, all clients suddenly can no longer access to the Internet.  The box itself continues to be connected to the internet and able to ping/traceroute/resolve on the Internet.  It seems it's just not forwarding traffic to outside.

Here's a rough network diagram.

Summary of configuration:

Firewall:

LAN to WAN, from MENA Network to Any, Allow, Apply MASQ and Traffic Shaping

LAN to WAN, from MMC Network to Any, Allow, Apply MASQ and Traffic Shaping

LAN to WAN, from MEU Network to Any, Allow, Apply MASQ and Traffic Shaping

LAN to LAN, from Any to Any, Allow

 

Static Routes:

0.0.0.0/0.0.0.0 213.175.179.201 WAN 0

192.168.11.0/255.255.255.0 192.168.44.2 LAN 0

192.168.22.0/255.255.255.0 192.168.44.2 LAN 0

192.168.33.0/255.255.255.0 192.168.44.2 LAN 0

 

As I said, it would work for a few minutes but will suddenly stop without any changes in configuration.  What am I missing?



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  • Ryan,

    Did you check the firewall logs? What they are saying?

    Ping and tcpdump from affected machine to Internet?

    Thanks

  • I don't have a screenshot of the firewall logs but I did take a look at it.  I didn't see anything that could help me because all the traffic that I've sent through was "allowed" yet I have no Internet.  All internal machines cannot ping anything on the Internet.

    I'll take a look at it again tomorrow (don't have physical access to the XG now) but I could really use some new ideas.

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  • I don't have a screenshot of the firewall logs but I did take a look at it.  I didn't see anything that could help me because all the traffic that I've sent through was "allowed" yet I have no Internet.  All internal machines cannot ping anything on the Internet.

    I'll take a look at it again tomorrow (don't have physical access to the XG now) but I could really use some new ideas.

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