I am setting up an XG 115 but I can't get Port 2 to connect with my ISP through my cable modem.
The initial set up (before introducing the XG 115) is that I have a Virgin Media (UK ISP) 'Superhub' operating as a modem. I then have a Netgear router connected to the modem and from the router to multiple switches. This set up works fine. The intention is to replace the Netgear router with the XG 115 but when I plug the XG 115 into the modem (port 2 of the XG set to DHCP) it doesn't get an IP address.
The LAN side is working fine. I have completed the set up and can connect to the console. From there I can configure port 2 but nothing I have tried causes the connection to come up.
If I re-introduce the Netgear router and simply connect the XG 115 to one of the LAN ports on the router, all is good. The XG 115 connects and I can access the internet from a laptop connected to the XG.
There are no unusual settings on the Netgear router that allows it to connect successfully with the modem (which by the way, although branded as a Virgin super hub is also a Netgear device). The settings are simply to get the IP address and DNS from the ISP.
I have searched the forum but I seem to be alone in failing to have an XG device connect successfully with an ISP.
Any thoughts would be gratefully received.
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