Sophos SSL VPN Client is connected but there isn't traffic

Question

Hi to all!! 
 I have an issue with the SSL vpn client configuration.. The client is able to connect but I can see in the log the next lines (is not a complete log): 
 
 Tue Jan 10 15:57:20 2017 MANAGEMENT: >STATE:1484060240,ASSIGN_IP,,10.3.33.101,,,, Tue Jan 10 15:57:24 2017 TEST ROUTES: 0/0 succeeded len=2 ret=0 a=0 u/d=down Tue Jan 10 15:57:24 2017 Route: Waiting for TUN/TAP interface to come up... Tue Jan 10 15:57:28 2017 TEST ROUTES: 0/0 succeeded len=2 ret=0 a=0 u/d=down Tue Jan 10 15:57:28 2017 Route: Waiting for TUN/TAP interface to come up... Tue Jan 10 15:57:29 2017 TEST ROUTES: 0/0 succeeded len=2 ret=0 a=0 u/d=down Tue Jan 10 15:57:29 2017 Route: Waiting for TUN/TAP interface to come up... Tue Jan 10 15:57:30 2017 TEST ROUTES: 0/0 succeeded len=2 ret=0 a=0 u/d=down Tue Jan 10 15:57:30 2017 Route: Waiting for TUN/TAP interface to come up... Tue Jan 10 15:57:31 2017 TEST ROUTES: 0/0 succeeded len=2 ret=0 a=0 u/d=down Tue Jan 10 15:57:31 2017 Route: Waiting for TUN/TAP interface to come up... Tue Jan 10 15:57:33 2017 TEST ROUTES: 0/0 succeeded len=2 ret=0 a=0 u/d=down Tue Jan 10 15:57:33 2017 Route: Waiting for TUN/TAP interface to come up... Tue Jan 10 15:57:34 2017 TEST ROUTES: 0/0 succeeded len=2 ret=0 a=0 u/d=down Tue Jan 10 15:57:34 2017 Route: Waiting for TUN/TAP interface to come up... Tue Jan 10 15:57:35 2017 TEST ROUTES: 0/0 succeeded len=2 ret=0 a=0 u/d=down Tue Jan 10 15:57:35 2017 Route: Waiting for TUN/TAP interface to come up... Tue Jan 10 15:57:36 2017 TEST ROUTES: 0/0 succeeded len=2 ret=0 a=0 u/d=down Tue Jan 10 15:57:36 2017 Route: Waiting for TUN/TAP interface to come up... Tue Jan 10 15:57:37 2017 TEST ROUTES: 0/0 succeeded len=2 ret=0 a=0 u/d=down Tue Jan 10 15:57:37 2017 Route: Waiting for TUN/TAP interface to come up... Tue Jan 10 15:57:39 2017 TEST ROUTES: 0/0 succeeded len=2 ret=0 a=0 u/d=down Tue Jan 10 15:57:39 2017 Route: Waiting for TUN/TAP interface to come up... Tue Jan 10 15:57:40 2017 TEST ROUTES: 0/0 succeeded len=2 ret=0 a=0 u/d=down Tue Jan 10 15:57:40 2017 Route: Waiting for TUN/TAP interface to come up... Tue Jan 10 15:57:41 2017 TEST ROUTES: 0/0 succeeded len=2 ret=0 a=0 u/d=down Tue Jan 10 15:57:41 2017 Route: Waiting for TUN/TAP interface to come up... Tue Jan 10 15:57:42 2017 TEST ROUTES: 0/0 succeeded len=2 ret=0 a=0 u/d=down Tue Jan 10 15:57:42 2017 Route: Waiting for TUN/TAP interface to come up... Tue Jan 10 15:57:43 2017 TEST ROUTES: 0/0 succeeded len=2 ret=0 a=0 u/d=down Tue Jan 10 15:57:43 2017 Route: Waiting for TUN/TAP interface to come up... Tue Jan 10 15:57:44 2017 TEST ROUTES: 0/0 succeeded len=2 ret=0 a=0 u/d=down Tue Jan 10 15:57:44 2017 Route: Waiting for TUN/TAP interface to come up... Tue Jan 10 15:57:45 2017 TEST ROUTES: 0/0 succeeded len=2 ret=0 a=0 u/d=down Tue Jan 10 15:57:45 2017 Route: Waiting for TUN/TAP interface to come up... Tue Jan 10 15:57:46 2017 TEST ROUTES: 0/0 succeeded len=2 ret=0 a=0 u/d=down Tue Jan 10 15:57:46 2017 Route: Waiting for TUN/TAP interface to come up... Tue Jan 10 15:57:47 2017 TEST ROUTES: 0/0 succeeded len=2 ret=0 a=0 u/d=down Tue Jan 10 15:57:47 2017 Route: Waiting for TUN/TAP interface to come up... Tue Jan 10 15:57:48 2017 TEST ROUTES: 0/0 succeeded len=2 ret=0 a=0 u/d=down Tue Jan 10 15:57:48 2017 Route: Waiting for TUN/TAP interface to come up... Tue Jan 10 15:57:49 2017 TEST ROUTES: 0/0 succeeded len=2 ret=0 a=0 u/d=down Tue Jan 10 15:57:49 2017 Route: Waiting for TUN/TAP interface to come up... Tue Jan 10 15:57:50 2017 TEST ROUTES: 0/0 succeeded len=2 ret=0 a=0 u/d=down Tue Jan 10 15:57:50 2017 Route: Waiting for TUN/TAP interface to come up... Tue Jan 10 15:57:51 2017 TEST ROUTES: 0/0 succeeded len=2 ret=0 a=0 u/d=down Tue Jan 10 15:57:51 2017 Route: Waiting for TUN/TAP interface to come up... Tue Jan 10 15:57:52 2017 TEST ROUTES: 0/0 succeeded len=2 ret=0 a=0 u/d=down Tue Jan 10 15:57:52 2017 Route: Waiting for TUN/TAP interface to come up... Tue Jan 10 15:57:54 2017 TEST ROUTES: 0/0 succeeded len=2 ret=0 a=0 u/d=down Tue Jan 10 15:57:54 2017 C:\Windows\system32\route.exe ADD 172.20.35.193 MASK 255.255.255.255 192.168.1.1 Tue Jan 10 15:57:54 2017 Route addition via service succeeded Tue Jan 10 15:57:54 2017 C:\Windows\system32\route.exe ADD 0.0.0.0 MASK 128.0.0.0 10.3.33.100 Tue Jan 10 15:57:54 2017 Warning: route gateway is not reachable on any active network adapters: 10.3.33.100 Tue Jan 10 15:57:54 2017 Route addition via service failed Tue Jan 10 15:57:54 2017 C:\Windows\system32\route.exe ADD 128.0.0.0 MASK 128.0.0.0 10.3.33.100 Tue Jan 10 15:57:54 2017 Warning: route gateway is not reachable on any active network adapters: 10.3.33.100 Tue Jan 10 15:57:54 2017 Route addition via service failed Tue Jan 10 15:57:54 2017 MANAGEMENT: >STATE:1484060274,ADD_ROUTES,,,,,, Tue Jan 10 15:57:54 2017 C:\Windows\system32\route.exe ADD 172.20.35.193 MASK 255.255.255.255 192.168.1.1 Tue Jan 10 15:57:54 2017 ROUTE: route addition failed using service: El objeto ya existe. [status=5010 if_index=10] Tue Jan 10 15:57:54 2017 Route addition via service failed Tue Jan 10 15:57:54 2017 C:\Windows\system32\route.exe ADD 172.20.35.193 MASK 255.255.255.255 192.168.1.1 Tue Jan 10 15:57:54 2017 ROUTE: route addition failed using service: El objeto ya existe. [status=5010 if_index=10] Tue Jan 10 15:57:54 2017 Route addition via service failed 
 Then, the system is not adding the network interface in the client laptop and the routes isn't appear anywhere... So, when I try to reach the internal LAN, the traffic goes to the client's default gateway instead going throught the SSL-VPN and the traffic is not reaching the LAN... 
 Any idea??? 
 Thanks in advance!!! 
 Regards 
 David.

David Babiano Rodriguez · Accepted Answer

Hi Aditya, 
 I've solved this issue.... The problem is I have got installed the Cisco Anyconnect Client, this software has a module which manage the network, this is usefull to manage the wifi connections in your PC because with one click i can change the wifi network that I connect... I've disabled this module and the sophos cliente has connected fine and quickly... Now all is working fine!!! 
 Thanks for all and I sorry for the inconvenience... 
 Kind Regards, 
 David.